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Re: Is there an option to view only new topics or topics with unread updates?

 
John Stagaman
Honored Contributor

Is there an option to view only new topics or topics with unread updates?

After entering a forum section (e.g. Service Manager), is there any way to display only topics which are new or have unread updates since your last login? 

 

The option is fairly common on forum software, but I can't seem to find an option here for similar functionality.

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Dennis Handly
Acclaimed Contributor

Re: Is there an option to view only new topics or topics with unread updates?

If you go to that SM board, I see all of the topics with new posts at the top:

http://h30499.www3.hp.com/t5/HP-Service-Manager-Service/bd-p/itrc-695

 

Under my preferences I have:

http://h30499.www3.hp.com/t5/user/myprofilepage/tab/user-preferences%3Ageneral

Sort topics by time of most recent post [X]
 
Unfortunately there is nothing that changes the order after you've read it, so you'll have to ignore entries with 0 in the New column.

 

John Stagaman
Honored Contributor

Re: Is there an option to view only new topics or topics with unread updates?

Actually I had that selected. But I found the problem, It sorts as set ONLY when you look within a single topic. BUT, Service Manager has three forums and I normally select the option to See All so that I view all the topics in one list.

 

The combined view does not sort by last updated no matter how the preferences are configured. 

If I look at each forum topic separately, they do correctly sort by last update. 

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Kudos - what, where, how, and why
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Dennis Handly
Acclaimed Contributor

Re: Is there an option to view only new topics or topics with unread updates?