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тАО01-07-2015 11:07 PM
тАО01-07-2015 11:07 PM
Login giving "blank page"
I can't seem to login at all. Everytime I type in my credentials and click "Login", it brings me to a blank page.
(Finally managed to login by using an incognito tab after an hour.)
Is anyone else having this issue?
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тАО01-07-2015 11:45 PM
тАО01-07-2015 11:45 PM
Re: Login giving "blank page"
>Every time I type in my credentials and click "Login", it brings me to a blank page.
What is the URL? I've having problems but I know what cookies to remove in firefox. :-)
>(Finally managed to login by using an incognito tab after an hour.)
Ok, another workaround.
Have you seen these topics?
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тАО01-13-2015 04:25 AM
тАО01-13-2015 04:25 AM
Re: Login giving "blank page"
Restarting Firefox and clearing cookies fixed it for me.
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тАО01-21-2015 10:42 PM
тАО01-21-2015 10:42 PM
Re: Login giving "blank page"
Same problem is happening if you are going to login page from a post. if you go to login page from home page it is working.
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тАО02-18-2015 04:21 AM
тАО02-18-2015 04:21 AM
Re: Login giving "blank page"
At the moment it works fine ... ;-)
Hope this helps!
Regards
Torsten.
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There are only 10 types of people in the world -
those who understand binary, and those who don't.
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тАО09-24-2015 11:38 AM
тАО09-24-2015 11:38 AM
Re: Login giving "blank page"
We believe this issue is now resolved. As with all intermittent anomalous conditions, its root cause was not a single item. We have corrected some issues with our single sign on process, as well as a problem caused by some regional interference with our content delivery network. The suggestion of using incognito mode browsing seems to be a good one as well. Of course, clearing cache and cookies is always the first step to clearing cached errors.
Thank you for sticking with your Community,
Warren_Admin, HP Enterprise Community Manager
Any personal opinions expressed are mine, and should not be interpreted as official statements on behalf of Hewlett Packard
Thanks,
Warren_Admin
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тАО09-27-2015 12:50 PM
тАО09-27-2015 12:50 PM
Re: Login giving "blank page"
>We believe this issue is now resolved.
Not quite. This is still happening to me with firefox 40.0.3.
I still need to remove those h30499 cookies.
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тАО09-29-2015 07:23 PM - edited тАО09-29-2015 07:24 PM
тАО09-29-2015 07:23 PM - edited тАО09-29-2015 07:24 PM
Re: Login giving "blank page"
Ok it seems to be workingso far...
Dennis Handly wrote:Not quite. This is still happening to me with firefox 40.0.3.
I still need to remove those h30499 cookies.
Do you mean you'd have to do it everything or was it simply a one-time cookie clear?
Would you still have the problem after removing the cookies?
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тАО09-29-2015 10:01 PM
тАО09-29-2015 10:01 PM
Re: Login giving "blank page"
>Do you mean you'd have to do it everything or was it simply a one-time cookie clear?
There is a particular cookie I have to delete. Though in the past I've had to remove others.
>Would you still have the problem after removing the cookies?
Yes, the next time I login.
I have one laptop where I have the problem on Windows 8 and firefox 41.0.
And one Windows 7 where I don't seem to have it anymore.
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тАО10-09-2015 02:56 AM
тАО10-09-2015 02:56 AM
Re: Login giving "blank page"
It works since the new login page is in place!
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!