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NO satisfied with the this new ITRC

 
VINAY_KUMILY
Occasional Contributor

NO satisfied with the this new ITRC

Hi All,

 

I am using the ITRC service last five years, I am not satisfied with the this new  ITRC  site because of the following shortcomings.

 

 

1.Poor Performance

 

2.Not a User Friendly

 

3.Whatever the information if we ask form Google it will come to the Home page of this new site (Earlier it go to the exact page )

 

4. Disappeared the old blogs

 

5.Not able to view the sorting option ( Earlier we can sort the blogs by top read, subscribers, etc)

 

 

Kindly do the betterment – “New arrival should be easy to use with adaption the modern technology”

18 REPLIES 18
Warren_Admin
Community Manager

Re: NO satisfied with the this new ITRC

We are glad to see that you have been using the ITRC service for the last five years, Welcome to the new HP Enterprise Community. We have combined the best of several legacy sites into one, with greatly expanded functionality and integration.

You have identified some concerns, and here is some perspective: 

  • Performance and User-friendliness: Can you be more specific? We are always looking for ways to improve the community experience.
  • Google search results: As Google re-indexes on their schedule, more and more of the direct links will become available.
  • Blog concerns: To our knowledge, the legacy ITRC did not host blogs. The HP Enterprise Blog site is available here.

Thanks,
Warren_Admin
Hewlett Packard Enterprise Community Manager
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise
CMCII_color_sig.png

Ajdin Osmanagic
Honored Contributor

Re: NO satisfied with the this new ITRC

Hi,

 

I WAS using ITRC 10 years, and now I'm forced to use this new one. I'm bothered with user unfriendly stuff, which were pointed out with first post on this link:

- proportions of the page is user unfriendly, i.e. too much graphical elements, small fonts, and lots of white space; could not find what some graphical icon means (sings like moderator, author,...)

Why two forums? Where is the difference?

- ITRC is still to be found at http://h30499.www3.hp.com/t5/ITRC-OV-Operations-ITO-Forum/bd-p/itrc-162

- new HPOM forum at: http://h30499.www3.hp.com/t5/Operations-Management-Support/bd-p/sws-OMC_SUP

- really poor performance at sign in, if at all! 50% chances to be singed in or not (when not, then page is still performing sing-in, but after few minutes, hours, it is really obvious, that you will not be signed in)

Currently I'm sign ing in in another browser, looks like unsuccessfully...

 

These kind of issues, at first glance.

 

BR,

Ajdin

SisECI
Occasional Visitor

Re: NO satisfied with the this new ITRC

I'm HP NonStop systems user and I don`t find topics, solutions and forums about them. The page contents must be more direct..... I missed the old ITRC.

Dennis Handly
Acclaimed Contributor

Re: NOT satisfied with the this new EBC forum

>SisECI: I'm HP NonStop systems user

 

A new forum was added for NonStop servers:

http://h30499.www3.hp.com/t5/NonStop-Servers/bd-p/nonstop

 

And NonStop OS forum:

http://h30499.www3.hp.com/t5/NonStop-OS/bd-p/nonstop_os

Steven E. Protter
Exalted Contributor

Re: NOT satisfied with the this new ITRC

Shalom,

 

1.Poor Performance

I have found off hours slowdowns, but remembering the bad old ITRC days, this system is in general a step up.

 

2.Not a User Friendly

 I find it to be new. There is a learning curve. I think with time you will find it friendlier. Many featurse users were requesting in ITRC for years were added.

 

 

3.Whatever the information if we ask form Google it will come to the Home page of this new site (Earlier it go to the exact page )

HP has stated, they will be going through their data and fixing links to the old ITRC to point to the relocated posts. The process will work on most recent posts first. I'm starting to see some accurrate results in google. As HP fixes the data this problem, which I agree is serious will hopefully get better.

 

 

4. Disappeared the old blogs

???

 

5.Not able to view the sorting option ( Earlier we can sort the blogs by top read, subscribers, etc)

I am not sure what you are getting at here, but there seem to be some filtering options.

 

SEP

Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
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