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08-11-2011 09:23 AM
08-11-2011 09:23 AM
Re: Need To get back my old posts and access to my Old mail id !!
It appears as though I am unable to do Patch searching/downloading. I've been doing this for years without issue.
Any ideas how to go about getting this ability back?
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08-11-2011 09:54 AM
08-11-2011 09:54 AM
Re: Need To get back my old posts and access to my Old mail id !!
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08-11-2011 03:22 PM
08-11-2011 03:22 PM
Re: Need To get back my old posts and access to my Old mail id !!
That didn't work. Still listed as new user.
Look, how hard can this be?
I've been logging into ITRC using this userid:
CA474109
...and my password for freaking years, YEARS! Now, after this change, it's all gone. Can't get HPUX patches, can't find my posts, my solutions, all of a sudden don't have rank anymore ( like I really need it anyway ).
Where are my points and my posts and my existing profile elements including my HP contract info that allowed me to download HPUX ( et al ) patches?
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08-11-2011 10:40 PM
08-11-2011 10:40 PM
Re: Need To get back my old posts and access to my Old mail id !!
Hello Kevin,
Thank you very much for your extreme support !
I was afraid and was yet to leave the new form of my IRTC due to the lack of knowledge about its usage!
When I reached you, it was amazing you coressed my expectations! Wonderfull its the show of good professionalism !
I appreciate you for this Sincere help & support. Infact You cleared my all issues !
I already educated my friends who are/were using the ITRC/ new face about the migration and retrieval of old logins.
Hello All ,
The solution is just do a post in the below link [ after creating a temporary passport login] so that you will get enough support for the migration from old logins to New one.
And the new face is so good.. especially searching and all nice.[but site is some what slow when comapring to old ITRC ]
Rgds
rsreek
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08-11-2011 10:45 PM
08-11-2011 10:45 PM
Re: Need To get back my old posts and access to my Old mail id !!
http://h30499.www3.hp.com/t5/forums/replypage/board-id/community-feedback-suggestions
Obviously the one that we are already in !
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08-12-2011 08:14 AM
08-12-2011 08:14 AM
Re: Need To get back my old posts and access to my Old mail id !!
@klb wrote:
That didn't work. Still listed as new user.
Look, how hard can this be?
I've been logging into ITRC using this userid:
CA474109
...and my password for freaking years, YEARS! Now, after this change, it's all gone. Can't get HPUX patches, can't find my posts, my solutions, all of a sudden don't have rank anymore ( like I really need it anyway ).
Where are my points and my posts and my existing profile elements including my HP contract info that allowed me to download HPUX ( et al ) patches?
KLB - I see that you're listed as a Valued Contributor, with 124 posts - so I'm not sure I understand your comment about being listed as a "new user".
@And if you're having problems with anything non-forums related, (HPUX Patches, HP contract info, etc.) you'll need to use the link I provided yesterday to request help with the new HP Support Center. Did you use the migration process @ https://h20566.www2.hp.com/portal/site/hpsc/aae/itrc/migrate?
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11-10-2011 12:59 AM
11-10-2011 12:59 AM
Re: Need To get back my old posts and access to my Old mail id !!
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11-10-2011 06:43 AM
11-10-2011 06:43 AM
Re: Need To get back my old posts and access to my Old mail id !!
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