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11-14-2011 01:11 PM
11-14-2011 01:11 PM
Re: New forum format?
"Mark all posts as read" behaves differently now, leading to a page that says:
Authentication Ticket Mismatched, failed authentication.
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11-14-2011 02:15 PM
11-14-2011 02:15 PM
Re: New forum format?
This is the error message if you get logged out before you take that action.
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11-14-2011 07:17 PM - edited 11-18-2011 07:55 PM
11-14-2011 07:17 PM - edited 11-18-2011 07:55 PM
Re: New forum format? (Mark all posts as read)
>"Mark all posts as read" behaves differently now, leading to a page that says:
If you weren't logged out as Stephan said, where did you use that option? On a board or category?
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11-15-2011 01:01 PM
11-15-2011 01:01 PM
Re: New forum format?
I had logged in, briefly skimmed through the topics to see if there were any new ones I wanted to read and then tried to mark the forums as read from the Trim forum index page:
http://h30499.www3.hp.com/t5/Records-Management-TRIM/ct-p/sws-RM
This happens even after I'd just logged in one to two minutes before trying to mark the forums as read, so I don't see how it would be a time out issue.
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11-15-2011 03:40 PM - edited 11-18-2011 07:55 PM
11-15-2011 03:40 PM - edited 11-18-2011 07:55 PM
Re: New forum format? (Mark all posts as read)
> then tried to mark the forums as read from the Trim forum index page:
So you were using the User Settings to Mark ALL posts as read, on that category page?
>so I don't see how it would be a time out issue.
Especially if you were still logged in. :-)
Does it still fail if you retry it?
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11-16-2011 10:51 AM
11-16-2011 10:51 AM
Re: New forum format?
Yes, it was User Settings>Mark all posts as read. Retrying after getting the error doesn't make a difference. The same erroneous behavior occurs if I try to use that board function from my account's profile page as well. Even if I log out, back in and immediately try to use that board function, it still doesn't work.
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11-16-2011 11:59 PM
11-16-2011 11:59 PM
Re: New forum format?
Reproducible for me
Pictures are telling more then just words, using the marked link
leads to
Did I mention that I really appreciate black on black error messages?
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11-17-2011 12:29 AM - edited 11-17-2011 12:33 AM
11-17-2011 12:29 AM - edited 11-17-2011 12:33 AM
Re: New forum format?
Tested a little bit more - this is a common "feature"
On board level using the top left menue the link look like following and works:
http://h30499.www3.hp.com/t5/forums/forumpage.markread/board-id/itrc-17?t:ac=board-id/itrc-17&t:cp=boards/contributions/markedactions&ticket=y2UOHiqKI7kG_762238
On board level using the top right one under 'User Settings' the link look like following and does NOT work:
http://h30499.www3.hp.com/t5/community/page.communitymarkread?t:cp=community/contributions/markedactions
The link seems to miss some required informations to work.
Additionally on a category level is no top left menue, so no way to mark all of a category as read at the moment. Especially annoying since the inconsistency in displaying the amount of new messages still exist with every update.
*edit*
Why do I use a "insert code box" if the forum requires that I remove the links manually after it?
"INSERT CODE" means (at least for me) don't touch it, don't fiddle around with it, just display as entered.
*edit more*
Ok, manual delete of links does not help - it comes back any way ...
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11-28-2011 10:12 AM
11-28-2011 10:12 AM
Re: New forum format?
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11-28-2011 01:40 PM
11-28-2011 01:40 PM
Re: New forum format?
The solution for this problem should be implemented overnight (tonight). Testing of the solution happened to run into a scheduled production change freeze. Apologies for the delay.
Thank you,
Warren_Admin, HP Enterprise Community Manager
Any opinions expressed are mine, and not intended to represent HP
Thanks,
Warren_Admin