Hi BGroot,
Here is a quick list of what I don't like about the new community.
1. Old ITRC profiles not migrated properly. Kevin had tried to locate mine but was not successful. For me personaly this is not a huge deal, but for others who have considerable history on the ITRC it is distressing. This should have been a no-brainer. If there was some kind of choice to be made, then a user upon login should have been given a chance to respond.
2. I have many saved bookmarks that no longer work, and these are not through Google, they reference HP URL's. How this site could have been launched without this working is beyond me. This may be the single biggest mistake in my opinion.
3. Kudos system is a poor substitute for the point system. The point system allowed the original poster to rate all those who contributed, even if they did not solve the issue, they could receive points for trying. And it is my understanding that if you received 7 points or less, your points were ignored. This is outrageous.
4. Cluttered and unprofessional look and feel, this should not be Facebook!!! The orignal ITRC forum was a focused and professional environment uncluttered with, in my opinion, useless distractions. I would really like to know who at HP thought we needed all of these foolish things. I came to the ITRC to exchange information, not fuss with distractions. (For example, when I first logged in to the new community, I was given a ridiculous avatar. I immediately went to my profile to remove it. Long story short, there was no way to just turn it off, I had to link it to a transparent image that I uploaded. Total time wasted, 30 minutes!!!)
I have also found that critisism here is being ignored, replies are answered, but not really addressed. For example, in one post I stated I did not care for the new glizty features added, and the answer I get is just wait we have more glizty features you will love on the way.
I realize the old ITRC wasn't perfect, but I think it would have been wise to keep the overall look, feel and functionality and focus on fixing the particulars. Instead the baby went out with the bath water. And we are left with something that looks like Facebook.
Just my 2 cents,
-Tom
