The "forgot my ID" sends the wrong userid

[Kevin_Paul]

Gordon - you should be all set now. Also, I have edited your post to remove your email address...

[Gordon Morrison]

Thanks Kevin

[sallen56]

I have not accessed the Web-site for over 3 years, but my current company would like a record of what I have taken in the past in HP Training.
Looking for Web-site to find info on and How to access my past training.

Thanks Shawn Allen

Also Have a new email address

Sallen56@aol.com
Shawn Allen
Bordentown NJ 08505
User ID Shawn.Allen
Student ID 00011371930
Tec. Id SK6382

Old Danka ID 5849800001

[Kevin_Paul]

Shawn - there are a few different training/education areas on hp.com.  I'm not directly involved with any of them, but maybe these links will help get you started?

http://www.hp.com/education/?jumpid=hpr_r1002_usen

http://h20546.www2.hp.com/eshop/

[Dennis Handly]

>Looking for Web-site to find info on and how to access my past training.

This forum may help:

http://h30499.www3.hp.com/t5/HP-ExpertONE-Forum/bd-p/hp-expert-one-forum

[Nick Bishop (Kiwi)]

I had a problem trying to log into the forums after the migration.There is some history to this, as follows:

During the days of the ITRC, I created my account with userid=nick4mony. But at some stage, it gave me the userid=WW112831. Afterwards I found that sometimes it would accept only the first one, and sometimes only the second one (both having the same password).

But over time I found that the ITRC almost always wanted the second userid=WW112831.

But after the migration, I could not log in under that userid, so I clicked on the "Forgot my ID link" and followed the instructions. I duly got an email containing

ITRC User ID's associated with the email address: <bla>:

WW112831,

which is what I had been using, but it won't accept that login. But I more recently found that it does accept 'nick4mony'.

I've solved the problem, but it is disturbing that things don't work as they should.

Nick.

[Dennis Handly]

>WW112831, which is what I had been using, but it won't accept that login. But I more recently found that it does accept 'nick4mony'.

I had an ID with CA*.  And a different one for HP Passport but with a same email.  After the migration, it only used the HP Passport ID.  Is this what happened for you?