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06-30-2011 12:34 PM
06-30-2011 12:34 PM
Beautful. What I used to be able to find in seconds now takes minutes. Was it really necessary to take years of forum information and basically remove the indexing from one of the best and widely recognized search engines in the world? Think people!
Solved! Go to Solution.
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06-30-2011 01:27 PM
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08-10-2011 11:41 PM
08-10-2011 11:41 PM
Re: Thaaaaaanks HP. Was this really necesssary?
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08-13-2011 06:08 PM
08-13-2011 06:08 PM
Re: Thaaaaaanks HP. Was this really necesssary?
Not happy with none of the google links working.
What on earth were you people thinking?
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08-13-2011 06:15 PM - edited 01-18-2014 04:20 AM
08-13-2011 06:15 PM - edited 01-18-2014 04:20 AM
Re: Thaaaaaanks HP. Was this really necessary?
>Not happy with none of the google links working.
Try searching with: ... site:h30499.www3.hp.com
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08-15-2011 07:23 AM - edited 08-15-2011 07:26 AM
08-15-2011 07:23 AM - edited 08-15-2011 07:26 AM
Re: Thaaaaaanks HP. Was this really necessary?
hey thanks dennis, that's a useful as screen doors on a submarine. any google search that points to an itrc article automatically gets redirected to this useless page:
http://h30499.www3.hp.com/t5/Announcements/ITRC-redirect-announcement/td-p/4805811
and there is no way to actually go to the article you wanted to see from there.
having to deal with hp support is bad enough, now someone in their infinite wisdom has decided to make it nearly impossible to find possible solutions quickly without wading through even more hp silliness. great job.
not a happy customer
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08-15-2011 07:30 AM - edited 01-18-2014 04:19 AM
08-15-2011 07:30 AM - edited 01-18-2014 04:19 AM
Re: Thaaaaaanks HP. Was this really necessary?
>any google search that points to an ITRC forum article automatically gets redirected
Did you try it?
By adding "site:h30499.www3.hp.com" you don't find stale ITRC threads, you find the new version in the EBC forum.
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08-15-2011 09:19 AM
08-15-2011 09:19 AM
Re: Thaaaaaanks HP. Was this really necessary?
@Dennis Handly wrote:>any google search that points to an ITRC forum article automatically gets redirected
Did you try it?
By adding "site:http://h30499.www3.hp.com" you don't find stale ITRC threads, you find the new version in the EBC forum.
you do realize that if you're not logged in to this new wonder of hp design that link doesn't work? the op is talking about a simple google search, not some convoluted circus act way of getting basic information to what could be a simple solution.
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08-15-2011 09:32 AM - edited 01-18-2014 04:16 AM
08-15-2011 09:32 AM - edited 01-18-2014 04:16 AM
Re: Thaaaaaanks HP. Was this really necessary?
>you do realize that if you're not logged in to this new wonder of HP design that link doesn't work? the op is talking about a simple google search
I didn't provide a link, just google syntax. To make it clear how to use "site:":
Old forum google search syntax:
+handly +sed +chmod +chown +security site:itrc.hp.com
New forum google search syntax:
+handly +sed +chmod +chown +security site:h30499.www3.hp.com
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08-15-2011 10:20 AM
08-15-2011 10:20 AM
Re: Thaaaaaanks HP. Was this really necessary?
see i'm looking at this from not only the perspective of "who knew?" but from the point of a new person to a company unfortunate enough to have hp enterprise hardware under support, he/she may not have an hp passport account nor does he/she have full access to all the contract info needed to do his/her job when an issue arises. that in itself makes the entire fiasco useless.
if the old itrc posts were properly redirected to the new links created in this wonder of hp thought processes (i.e. click on the link, message pops up "you are being redirected", etc...) it wouldn't be an issue but, someone at hp in their infinite wisdom thinks the current page page of useless information is helpful in some sort of cryptic manner when the absolute glaring truth is, "kickstand on a sherman tank", "screen door on a submarine", "boobs on a boar hog", "convertible top on an airplane", "chopsticks in a bowl of soup"...take your pick.