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Unable to log on to the Discussion Boards etc. using Chrome

 
Rob Leadbeater
Honored Contributor

Unable to log on to the Discussion Boards etc. using Chrome

Is anyone else having problems logging on to the Discussion Boards etc using Chrome ?

 

Going to the Community home page (http://h30499.www3.hp.com/) and selecting Login, I enter my Passport credentials, and I consistantly get a blank page... no errors.

 

This has been happening for at least the last 3-4 weeks.  Internet Explorer works fine.

 

Just me ?

 

Cheers,

Rob

1 REPLY 1
Dennis Handly
Acclaimed Contributor

Re: Unable to log on to the Discussion Boards etc. using Chrome

>Is anyone else having problems logging on to the Discussion Boards etc using Chrome?

 

Yes, today I had problems with firefox 27.0.1.  This has been reported many times and my workaround gets me in:

http://h30499.www3.hp.com/t5/Community-Feedback-Suggestions/Google-Chrome-cannot-login-to-forums/m-p/6192839

 

You need to delete specific cookies: QSI_HistorySession for hp.com or rarely h30499.www3.hp.com

I usually search for cookies with h30499.