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Unable to navigate to Contact Options of My Preferences

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James Leatherman
Esteemed Contributor

Unable to navigate to Contact Options of My Preferences

When I try to update my Contact Options (https://hppregstg.passport.hp.com/hppcf/modifyuser.do?hpappid=LITHIUM-2&applandingpage=http%3A//h30500.www3.hp.com/t5/user/myprofilepage/tab/personal-profile) in the My Prefererences section (http://h30499.www3.hp.com/t5/user/myprofilepage/tab/personal-profile) of My Profile (http://h30499.www3.hp.com/t5/user/viewprofilepage/user-id/1103247), I am prompted to log into HP Passport a second time. 

 

Unfortunately, it does not accept the credentials I used to log into HP Passport the first time.

 

Is this due to a bad URL for Contact Options?

2 REPLIES
Dennis Handly
Acclaimed Contributor

Re: Unable to navigate to Contact Options of My Preferences

I mentioned this problem before.  It still happens.  I'm using firefox.

http://h30499.www3.hp.com/t5/Community-Feedback-Suggestions/How-I-update-my-forum-propfile-I-do-not-work-for-the-company/m-p/5750815

 

It seems the only way to change it is wait until your password expires?  Or enter it from other location?

 

>Is this due to a bad URL for Contact Options?

 

It looks like it.  There is a URL there that works.

James Leatherman
Esteemed Contributor
Solution

Re: Unable to navigate to Contact Options of My Preferences

I believe it was a bad URL, and it has since been corrected.