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09-12-2011 10:42 AM
09-12-2011 10:42 AM
bring back old itrc kbase search engine
I cannot find anything in this new "COMMUNITY"!!!!
bring back the old ITRC....this site is terrible......
as an example under the old ITRC forums I could search out a problem/issue and normally find a solution
now it does not work at all --- terrible and not productive since I am in a HP shop.
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09-12-2011 11:25 AM
09-12-2011 11:25 AM
Re: bring back old ITRC kbase search engine
>under the old ITRC forums I could search out a problem/issue and normally find a solution
I think that the new search engine is much better than the previous. Have you looked at the FAQ?
http://h30499.www3.hp.com/t5/Tips-and-Tricks/Searching-in-the-HP-Enterprise-Business-Community/m-p/4825025
>now it does not work at all
Have you set the right scope for the search? The default is Board.
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09-12-2011 02:30 PM
09-12-2011 02:30 PM
Re: bring back old itrc kbase search engine
Hi:
If by "itrc kbase" you truly mean the ITRC Technical Knowldege Base, then this still exists. You need to login to the HPSC ( http://www.hp.com/go/hpsc ). This is a different web site from the community forums. On the top left you will see "Seach Support Knowledge". This is the old ITRC TKB.
Regards!
...JRF...