General Feedback and Suggestions
cancel
Showing results for 
Search instead for 
Did you mean: 

bring back old itrc kbase search engine

 
ikeleong
Advisor

bring back old itrc kbase search engine

I cannot find anything in this new "COMMUNITY"!!!!

 

bring back the old ITRC....this site is terrible......

 

as an example under the old ITRC forums I could search out a problem/issue and normally find a solution

 

now it does not work at all --- terrible and not productive since I am in a HP shop.

2 REPLIES 2
Dennis Handly
Acclaimed Contributor

Re: bring back old ITRC kbase search engine

>under the old ITRC forums I could search out a problem/issue and normally find a solution

 

I think that the new search engine is much better than the previous.  Have you looked at the FAQ?

http://h30499.www3.hp.com/t5/Tips-and-Tricks/Searching-in-the-HP-Enterprise-Business-Community/m-p/4825025

>now it does not work at all

 

Have you set the right scope for the search?  The default is Board.

James R. Ferguson
Acclaimed Contributor

Re: bring back old itrc kbase search engine

Hi:

 

If by "itrc kbase" you truly mean the ITRC Technical Knowldege Base, then this still exists.  You need to login to the HPSC ( http://www.hp.com/go/hpsc ).  This is a different web site from the community forums.  On the top left you will see "Seach Support Knowledge".  This is the old ITRC TKB.

 

Regards!

 

...JRF...