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new format - more questions

 
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Kenneth Chan_2
Honored Contributor

new format - more questions

Is there any help on what attachments are allowed?

 

I've discovered .jpg and .pdf work but nothing else

 

In the LaserJet forum, I tried to attach a file containing PJL code but couldn't manage it.

 

Ken

12 REPLIES 12
Chris H
Honored Contributor

Re: new format - more questions

Ken

 

In the past, I had similar problems attaching various print files (typical extensions .PRN or .PCL) to another forum (Experts-Exchange).

 

A workaround was to disguise the files by renaming them with an additional .TXT extension (.TXT being one of the acceptable file types); so, for example:

 

testfile.PRN

 

would not attach, but

 

testfile.PRN.TXT would.

 

I haven't has time to 'play', so I've no idea if this workaround will work with this new HP forum.

 

Chris

Chris H
Honored Contributor

Re: new format - more questions

Quick test to attach a standard .TXT file:

Chris H
Honored Contributor

Re: new format - more questions

... which didn't work, so not even ordinary .TXT files will attach!

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Chris H
Honored Contributor

Re: new format - more questions

Try another file with .JPG extension:

Chris H
Honored Contributor

Re: new format - more questions

... that last one attached!

 

It is a .PRN file (containing PJL commands) but attached with a double extension (.PRN.JPG).

 

If you 'save target as' you can save the file, then rename it to remove the extra extension.

 

Bit of a palaver though!

Kevin_Paul
HPE Pro
Solution

Re: new format - more questions

Kenneth & Chris - as this site is just coming on-line, we're still configuring a few of the specific capabilities, such as allowed file extensions for attachments.  I have passed along your requests for the .txt, .pcl, .prn, and .pjl formats - we're very likely going to be able to enable those soon; I'll update this thread as I have additional information.

I work for HPE.
Kenneth Chan_2
Honored Contributor

Re: new format - more questions

Chris,

 

Thanks for trying - I came to similar conclusions.

 

 

Kevin,

 

Could you also add .ps (postscript) files to the list?

 

regards

 

Ken

razzer
Honored Contributor

Re: new format - more questions

only thing i really have and always used  for attachments was XPS format ,but now it will not attach.

Kevin_Paul
HPE Pro

Re: new format - more questions

Sorry it's taken me a while to get back to everyone.


We have enabled the following extensions within the Business Support Forums category:

 

.txt

.xps

.ps

.pcl

.prn

 

 

I work for HPE.