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тАО04-15-2010 03:58 PM
тАО04-15-2010 03:58 PM
3rd party support - DecisionOne
Anyone ever work with DecisionOne for HP9000 H/W or S/W support?
What's your opinion of D1... good, bad or other?
I hate to say it, but HP is gouging us on our renewals this year (someone must be buying a boat or something)... so I'm "shopping" around.
Thanks!
-denver
What's your opinion of D1... good, bad or other?
I hate to say it, but HP is gouging us on our renewals this year (someone must be buying a boat or something)... so I'm "shopping" around.
Thanks!
-denver
3 REPLIES 3
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тАО04-15-2010 05:32 PM
тАО04-15-2010 05:32 PM
Re: 3rd party support - DecisionOne
I've never worked with DecisionOne, but am currently using another 3rd party for HW and SW support.
Check into SourceDirect and see if they have an office in your area. I have not had any problems with them. Also, Bill Hassell now works for them. http://www.sourcedirect.com
Check into SourceDirect and see if they have an office in your area. I have not had any problems with them. Also, Bill Hassell now works for them. http://www.sourcedirect.com
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тАО04-15-2010 07:23 PM
тАО04-15-2010 07:23 PM
Re: 3rd party support - DecisionOne
Thanks Patrick, I'll check out source direct. I've received quotes from D1, Abtech and Systems Maintenance Services, but one more wouldn't hurt. SMS also does hot sparing.
D1 is priced very well--90% savings over what our renewal with HP will be! But then again, you get what you pay for.
-denver
D1 is priced very well--90% savings over what our renewal with HP will be! But then again, you get what you pay for.
-denver
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тАО05-14-2010 01:04 PM
тАО05-14-2010 01:04 PM
Re: 3rd party support - DecisionOne
Patrick, thanks for the heads up about Source Direct. I've narrowed it down between two vendors and SD is one of them.
-denver
-denver
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