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Autoloader not detecting

Logesh_1
Occasional Advisor

Autoloader not detecting

Hi.,

Netvault backup software not detecting Quantum superloader,

Operating system is RHEL4

Please help me to solve this problem.

Logesh S
4 REPLIES
Ivan Ferreira
Honored Contributor

Re: Autoloader not detecting

Attach the output of:

dmesg
cat /proc/scsi/scsi
ls -la /dev/st0
mt -f /dev/st0 status

Por que hacerlo dificil si es posible hacerlo facil? - Why do it the hard way, when you can do it the easy way?
Logesh_1
Occasional Advisor

Re: Autoloader not detecting

Hi.,

In operating system Quantum superloader is detecting,but in netvault only the device is not sensing.
Ivan Ferreira
Honored Contributor

Re: Autoloader not detecting

>>> but in netvault only the device is not sensing.

Contact netvault support. For example, somethimes in HP Data Protector, the OS can see the device, but the backup software cannot, and you need to apply a patch or an update.
Por que hacerlo dificil si es posible hacerlo facil? - Why do it the hard way, when you can do it the easy way?
Logesh_1
Occasional Advisor

Re: Autoloader not detecting

Thanks for all

call is closed ,problem is solved by installing RHEL5