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Autoloader not detecting

 
Logesh_1
Occasional Advisor

тАО05-13-2008 08:37 PM

тАО05-13-2008 08:37 PM

Autoloader not detecting

Hi.,

Netvault backup software not detecting Quantum superloader,

Operating system is RHEL4

Please help me to solve this problem.

Logesh S
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4 REPLIES 4
Ivan Ferreira
Honored Contributor

тАО05-14-2008 06:32 AM

тАО05-14-2008 06:32 AM

Re: Autoloader not detecting

Attach the output of:

dmesg
cat /proc/scsi/scsi
ls -la /dev/st0
mt -f /dev/st0 status

Por que hacerlo dificil si es posible hacerlo facil? - Why do it the hard way, when you can do it the easy way?
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Logesh_1
Occasional Advisor

тАО05-15-2008 12:08 AM

тАО05-15-2008 12:08 AM

Re: Autoloader not detecting

Hi.,

In operating system Quantum superloader is detecting,but in netvault only the device is not sensing.
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Ivan Ferreira
Honored Contributor

тАО05-16-2008 04:30 AM

тАО05-16-2008 04:30 AM

Re: Autoloader not detecting

>>> but in netvault only the device is not sensing.

Contact netvault support. For example, somethimes in HP Data Protector, the OS can see the device, but the backup software cannot, and you need to apply a patch or an update.
Por que hacerlo dificil si es posible hacerlo facil? - Why do it the hard way, when you can do it the easy way?
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Logesh_1
Occasional Advisor

тАО06-03-2008 08:35 PM

тАО06-03-2008 08:35 PM

Re: Autoloader not detecting

Thanks for all

call is closed ,problem is solved by installing RHEL5
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