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Can not remove Trojan Domcom

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Joe van Raamt
Super Advisor

Can not remove Trojan Domcom

I tried to follow all the steps proided by symantec, but when I got to the "run" part of the registry, I did not see the file "loader32" = "%AppData%\Sysdown\sys[5 random numbers].exe" in the right hand column. Neither any of the HKEY_Clas _Root subkeys. I will post the Norton help file
c'est la guerre
5 REPLIES
Joe van Raamt
Super Advisor

Re: Can not remove Trojan Domcom

the Norton File attached
c'est la guerre
Joe van Raamt
Super Advisor

Re: Can not remove Trojan Domcom

HJT log attached after rescan with Norton.
c'est la guerre
Pat
Honored Contributor
Solution

Re: Can not remove Trojan Domcom

Try running Trojan Scan - It's free

http://www.windowsecurity.com/trojanscan/

Did you delete your temporary internet files?

Try doing this in Safe Mode:

Start>Control Panel>Internet Options>Delete Files
Next, Search for *.tmp
Delete all items found
If a message appears in use, click OK

Look for

Command32.exe

loader32 sys*****.exe [***** = random digit] It's added by the DOMCOM TROJAN!

It's a Startup Program and not a Task Manager Process

Pat
Joe van Raamt
Super Advisor

Re: Can not remove Trojan Domcom

Thank you for your patience Pat. last night I finally got a clear scan with Norton. I can not remember exactly what I did, but it worked.
I did use that a sqaured scan you recommended, and it found three more additional mal-ware items(not serious stuff).
I appreciate all the help I get from all forum members.
c'est la guerre
Pat
Honored Contributor

Re: Can not remove Trojan Domcom

You're quite welcome. Glad to hear your scan was clean. Good luck.

Pat