Chassis code

[tarek_3]

hi

is there any way to decode chassis code for A class. i have the manuel only for L and N class but nothing for A class.

I received the following error from the GSP:
0x58E018301100E000 0000670315113017 type 11

0xF8E010301100E000 000000000000E000 type 31.

Any help?
thanks

[tarek_3]

Hi
the system reboot a second time, and in GSP i found the same message.
Any idea?

[Eugeny Brychkov]

Go to PDC service menu and get 'pim' command output out there. Check timestamps. If they're valid - attach it. One more source of the same information: /var/adm/tombstones file called ts99
Eugeny

[tarek_3]

hi
below i attached the output of crashinfo

[tarek_3]

hi
below i attached the output of crashinfo

[Eugeny Brychkov]

Attach PIM command or ts99 file contents
Eugeny

[Ravi_8]

Hi,

Hp has the software to decode the error messages, usinh which they can make out which device is faulty,it's no where available. It's better to log call with HP

[tarek_3]

Hello Eugency,

Please find attached the requested files.

Thank you &

[Eugeny Brychkov]

CPU 0 should be checked. Cleaned. If will not help - replaced first. Call HP support - you will not be able to do it
Eugeny