Colorado Backup

[Tim Riley_2]

I have an internal HP Colorado Backup unit for windows 95 installed in my Dell
PII 333 PC, the unit has worked a number of times but I have not backed my disk
up for a number of months now (naughty I know). Anyway with the year end
approaching I thought I would backup the entire system but unfortunately I get
the following error message every time

Colorado backup for Windows 95
Version 3.1.129
By Cheyenne



HPBACKUP caused an invalid page fault in
module HPBACKUP.EXE at 0137:00443f9a.
Registers:
EAX=c0000005 CS=0137 EIP=00443f9a EFLGS=00010206
EBX=0092fe28 SS=013f ESP=00830000 EBP=0092fe38
ECX=00000000 DS=013f ESI=00000000 FS=0f6f
EDX=bff7678c ES=013f EDI=004b00c0 GS=0000
Bytes at CS:EIP:
e8 71 20 00 00 83 c4 08 c3 8b 65 e8 8b 45 e0 50
Stack dump:
c0000005 00830024 00446a2b 0083002c 00000000 0083002c 00830100 0083011c
0092fe28 00830100 0083011c 00830050 bff76780 00830100 0092fe28 0083011c

I have tried a couple of different tapes, and uninstalling the software and re
installing all to no avail.

I now have no clues, I know the software recognizes the drive since during the
backup process the display tells me how much tape is available (75%).

Any help would be gratefully accepted, particularly before the year end.

many thanks
Tim riley

[Dale Sullens_3]

Tim,

I also have a Colorado Tape Backup (5Gig). I cannot speak from experience due
to the fact that it has never given me any problems. However try this:
Prior to performing a complete backup go into your device manager and disable
any and all devices that are not required to keep the system running such as
sound cards, network cards, modems etc. Reboot the system and then after the
system restarts make sure no unnecessary applications are running.
After you have completed your backup reenable the devices in device manager.

Hope this helps

Dale

[Bob Light]

I didn't see an indication of the exact model or capacity, but if you link to
the enclosed site you can pull down your exact model to link to the specific
page for support.