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Cups not processing after reaching 1000 pages in print requests

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skt_skt
Honored Contributor

Cups not processing after reaching 1000 pages in print requests

Only the rest(>1000) of the pages will not get processed to the printer from the print job.All other jobs will be processed.We have seen three more printers which try to print the same report fails the same way.Nothing broken other than the flow of the print job which issued more than 1000 pages.We have seen three more printers which try to print the same report fails the same way.Its pdf format reports the print daily and problem appears only when cross 1000 pages. Anyone had this problem before?

 

#grep -B2 '1000 1' /var/log/cups/page_log*

[22/Mar/2013:07:11:42 -0400] 998 1 - localhost
[22/Mar/2013:07:11:42 -0400] 999 1 - localhost
[22/Mar/2013:07:11:44 -0400] 1000 1 - localhost

 

Red Hat Enterprise Linux Server release 5.8 (Tikanga)
2.6.32-300.32.1.el5uek
x86_64

 

cups-1.3.7-30.el5


State Idle
StateTime 1364466820
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy stop-printer

1 REPLY
skt_skt
Honored Contributor
Solution

Re: Cups not processing after reaching 1000 pages in print requests

We have found this is a limitation where in with this PDF printing passed with the acroread commands has options set with the maximum pages to 1000. We will need to modify this code