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Error in outgoing mails

 
sycncs_1
Occasional Contributor

Error in outgoing mails

Hey Folks

I have a tough nut here:
One of my users got the following error; I checked practically everything I could think of, but to no avail.

Please advice...Thanks!!

The original message was received at Mon, 11 Apr 2005 04:13:02 -0500 (CDT)
from localhost [127.0.0.1]

----- The following addresses had permanent fatal errors -----

(reason: 554 Mail from Kuck_Sebastian/cobo@cobo.cgo.cargill.com rejected for policy reasons.)

5 REPLIES 5
Naveej.K.A
Honored Contributor

Re: Error in outgoing mails

Hi,

do you have any antispamming software installed on your mailserver or smtp server?

"rejected for policy reasons" sounds like it got blocked by a anti-spammer.

Regards,
Naveej
practice makes a man perfect!!!
Mark Nieuwboer
Esteemed Contributor

Re: Error in outgoing mails

Hi,

Dit the user try to send a mail or did he supposed to get mail from this user.

If he send it the problem is not at your server but at the accepting server. There is the mail not accepted.

grtz. Mark
sycncs_1
Occasional Contributor

Re: Error in outgoing mails

Hey Guys

Thanks for the quick response.

I checked my anti-spamming filters but couldnt find any blocks, none of the messages were quarantined too. I tried sending an email from my own mailbox and it works, with a delivery receipt sent back.

The message was outgoing, not incoming.
Naveej.K.A
Honored Contributor

Re: Error in outgoing mails

Hi,

Was there any attachment with the mail and can you check your anti spam policy for rules which defines blocking based on any attachment.

If you have the message, which the user was trying to send, match the contents, attachment, receipent with the policies/rules you have set for your anti spam filter.

Regards,
Naveej
practice makes a man perfect!!!
renarios
Trusted Contributor

Re: Error in outgoing mails

Do you use reverse DNS? If you do, which DNS is being used? If you you the internal DNS, everything will be rejected. Check your
configuration document and also your SMTP inbound controls.

Hope it helps,

Renarios
Nothing is more successfull as failure