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тАО11-29-2003 05:48 PM
тАО11-29-2003 05:48 PM
Errors on Oracle Upgrade
A customer got the following error message on the screen when performing an upgrade for Oracle.
HEAP DUMP heap name="" desc 0x0
extent sz=0x0 alt=0 het=0 rec=0 flg=0 opc=0
parent=0 owner=0 nex=0 xsz=0x0
Recursive Heap Error : 17113 addr=0x0 ds=0
Bus Error (coredump)
Syslog did not have any relevant messages
Are these messages then related to the OS or the application? What action should be taken in this regard.
The upgrade was from Oracle ERP 11.0.3 version to Oracle 11.5.8
Performance seems fine, but will be put to the test later when the 200+ users login
regards,
-Alvi
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тАО11-29-2003 08:01 PM
тАО11-29-2003 08:01 PM
Re: Errors on Oracle Upgrade
this sounds JAVA related to me.
Check esp. the JAVA environment variable JAVA_HOME.
java -version
should work and show match version of $JAVA_HOME. If not, you might have two or more diffrent JAVA Versions mixed up.
Check for latest X-Windows Patches as well.
If you detect "dga_init" or "dga_initialize" somewhere in the dump-text, try to set
NO_J2D_DGA=TRUE
Hope this helps
Volker
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тАО11-29-2003 08:18 PM
тАО11-29-2003 08:18 PM
Re: Errors on Oracle Upgrade
Increase the value of "maxdsize" parameter in the kernel and reboot.
//Quote//
maxdsiz maximum process data segment size (32-bit)
Minimum: 0x400000 (4 Mbytes)
Maximum: 0x7B03A000 (approx 2 Gbytes)
Default: 0x4000000 (64 Mbytes)
//Endquote//
Hope this helps.
Regds
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тАО11-30-2003 06:08 PM
тАО11-30-2003 06:08 PM
Re: Errors on Oracle Upgrade
Sanjay, since the system is a customer's production system, could you kindly point to some document which details the steps to be taken, along with the effect they will have.
Regards,
-Alvi
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тАО11-30-2003 06:30 PM
тАО11-30-2003 06:30 PM
Re: Errors on Oracle Upgrade
Patch Number => 2298968
Platform => HP 9000 Series HP-UX 64bit
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тАО12-01-2003 12:35 AM
тАО12-01-2003 12:35 AM
Re: Errors on Oracle Upgrade
Thanks for your responses.
Now, since the error messages appeared on the console, users have accessed the system for the first time, and the customer is complaining of degraded performance.
I have some glance screenshots from the system. I'll post the details later.
What should be the actions taken?
Regards,
Alvi