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тАО01-17-2007 05:40 PM
тАО01-17-2007 05:40 PM
Frozen Computer
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тАО01-17-2007 07:58 PM
тАО01-17-2007 07:58 PM
Re: Frozen Computer
Have you tried to put the IPOD on another system, to find out what causes the problem, the IPOD or the computer.
Futher a driverupdate for your system might fix the problem, go to www.hp.com/support/files and search for your model there, (select to find drivers above the search field)
Select your computer, then your OS, look for any USB driver (most do not have them) Also new chipsetdrivers could be wise to install.
If non of this works, post your model of laptop here, so the picture is a bit better.
PS. It is also wise to get all the updates for windows
Have a nice day,
HTH, Ronald
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тАО01-17-2007 08:00 PM
тАО01-17-2007 08:00 PM
Re: Frozen Computer
buy a POWERED USB HUB, often portable can't supply enough voltage. I already meet this several times.
Cedric.
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тАО01-18-2007 04:05 AM
тАО01-18-2007 04:05 AM
Re: Frozen Computer
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тАО01-18-2007 07:51 PM
тАО01-18-2007 07:51 PM
Re: Frozen Computer
I think we need to approch this in a systeamatic way.
01. Connect the iPod to another PC/Laptop (using the same cables)and make sure it is woking.
02. If it is fine, you can be dam sure that that issue is with PC.
03. Connect another USB Device to the same port, where you connect iPod to your computer and make sure that USB device is working.
04. What is very verion of USB interface on iPOde ? (i think it must be 2.0) Is your PC's USB and iPod's USB are of the same version ?
05. Try to disable all the other USB ports and deivces, and connect only iPode.(remove any other deivces like MODEM, Pritners, Web Cam etc)
06. Try to disable/remove any other programs in memeory (like Anti Virus, FireWall, etc..etc.etc...)
07. Stop or re-start the services like Removebale Storage etc..
Once you have done with all the above,start with the CMOS.
08. Is it configured for Plug & Play OS ? Try changing it
09. Try to disable/change ShadowMemroy etc..
10. How the interpets are being handled ?
You can alos try a power hub. But make sure that it is the casue, before you spend any more money.
All the best.
-Ashly
ps: thanks for the points, if any.
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тАО01-19-2007 07:09 AM
тАО01-19-2007 07:09 AM
Re: Frozen Computer
You need to update your USB drivers. Its neither the PC's fault nor the Ipods.
Normal problems with USB especially mixing USB 1.1 and 2.0. Also look at the requirements on the IPod.
Your PC homepage:
http://h10025.www1.hp.com/ewfrf/wc/product?product=423721&lc=en&cc=us&dlc=enтМй=en&cc=us
Your PC is USB 1.1 see specs:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00248248&lc=en&cc=us&dlc=en&product=423721тМй=en
You can always tell if you have USB 1.1 port on your PC because XP will tell you " "the connection would be fater if you used 2.0" when you plug a 2.0 device into the port.
Your drivers:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&dlc=en&product=423721тМй=en&
Rich
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