BladeSystem Forums have moved here
To make BladeSystem information easier to find, we have moved the BladeSystem forums here, to Servers and Operating Systems.
Showing results for 
Search instead for 
Do you mean 

HP R5500 XR UPS won't show up anymore

Occasional Contributor

HP R5500 XR UPS won't show up anymore

[ Edited ]

During last night I received an e-mail from our power manager that the connection with the remote agent of the ups was lost.

When I went to check out the UPS this morning I noticed that the overload and the on battery led indicators are both continuously red. There is no beep alarm and the ups is at 25%. There is no power outage.

I can still ping the UPS's ip-address, but I cannot connect with it.

Pressing the control buttons doesn't do anything, the UPs only beeps when I press a button.

I've tried connecting to the UPS through telnet, but without any luck.


What is going on and what can I do to fix it?

The UPS's warranty has expired, but the batteries are brand new (only a couple months old).


PS: I'm unsure if this is the correct forum for this question.