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HP Support - Who do I call?

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Tim Krego_1
Frequent Advisor

HP Support - Who do I call?

I am nowin charge of our K460/AutoRAID system. I do not think we have any type of hardware/software support.

What is the number I need to call to purchase support?

I would like to get the Support Plus so I can receive the patch CD's.

Thanks.
HP/UX Newbie
9 REPLIES
Joseph C. Denman
Honored Contributor
Solution

Re: HP Support - Who do I call?

Try this one.

HP customer support.

1 (800) 633-3600


...jcd...
If I had only read the instructions first??
James R. Ferguson
Acclaimed Contributor

Re: HP Support - Who do I call?

Hi Tim:

Since you are in the USA, I believe Contract Support is 1-800-386-1115.

For ordering SupportPlus CDROMs (ant other software), go to SUM at the ITRC:

Clock Maintenance and Support -> Standard Patch Bundles -> Obtain Support Plus...

From the above, you can download or order CDs.

...JRF...
John Poff
Honored Contributor

Re: HP Support - Who do I call?

Hello,

You'll probably need to talk to somebody in sales. Try starting here:

USA sales office
In the United States call Hewlett-Packard Customer Advantage Center
800-637-7740
6am to 5pm PST Mon - Fri



Good luck!

JP
Sachin Patel
Honored Contributor

Re: HP Support - Who do I call?

Hi Tim,
1 800 633-3600. It is HP support center.

Sachin
Is photography a hobby or another way to spend $
paul courry
Honored Contributor

Re: HP Support - Who do I call?

Tim, please be advised that a *number* of firms provide hardware support for HP computers. You will save about 30% off of 1st year list price.

Software support must still be purchased from HP because of copyright issues.

A good listing of available 3rd party hardware support vendors can be found at www.3k.com. Look under vendor listings then under hardware maintenance.
John Bolene
Honored Contributor

Re: HP Support - Who do I call?

If you have BRS or CSS (Business Resumption Service or Critical System Service which is the highest priced support option), you call 800-215-4442.
It is always a good day when you are launching rockets! http://tripolioklahoma.org, Mostly Missiles http://mostlymissiles.com
Deshpande Prashant
Honored Contributor

Re: HP Support - Who do I call?

HI
Here are some numbers I have
HP support services:-(800) 633-3600
HP Critical Support Services :- (888)7617437
HP S/W support/licensing :-(800) 538-1733
HP Support purchase:- (800) 386-1115

You can down load the patches from HP IT resource center site. Following is the link for it.
http://us-support2.external.hp.com/wpsl/bin/doc.pl/screen=wpslSrchHPUXpatches/sid=d4e0913216a40ff99b?OS=HP-UX

Thanks
Prashant Deshpande.

Take it as it comes.
Tracey
Trusted Contributor

Re: HP Support - Who do I call?

Ghostbusters?

... Sorry for the pun, but I just couldn't help myself. :)
Tim Krego_1
Frequent Advisor

Re: HP Support - Who do I call?

Ghostbusters! I thought the same thing after I posted the message. hehe
HP/UX Newbie