HPUX11i and Fiber Channels

[Daniel Fourie]

Good day all!

I have got a funny problem relating HPUX11i-OE-MC
with Tachyon XL2 fiber channels connected to a Brocade 2800 Fiber Switch ( Direct Fabric Attached ).As soon as I plug the fibers into the system, the system crashes and reboots. I have checked all the drivers, cable and so on and all checks out. Where can I start looking for the problem, or what suggestions have you got?

Please Help?

Regards Daniel

[Steven E. Protter · Accepted solution]

If your system crashed and had crash dumps configured(see /etc/rc.config.d/savecrash) you might have a crash dump in /var/adm/crash

It will be a subdirectory. I'm attaching a document that will help you analyze the dump and prepare for analysis that can pinpoint a problem with a patch or driver.

Next, you did not indicate whether you actually installed the drivers for the card.

Install the drivers off the application cd's or downloaded from http://software.hp.com or patch http://itrc.hp.com prior to connecting the cards to the array.

Most likely it will involve a kernel patch and the system will need to boot.

Try this and get back to us for more help.

SEP

[xc_1]

I never find this problem in our system.But in my opion you can upgrade your system firmware and install patches ,if it still does not work well ,maybe you should alternate a Fibre Channel card.

Regards

[xc_1]

I never find this problem in our system.But in my opion you can upgrade your system firmware and install patches ,if it still does not work well ,maybe you should alternate a Fibre Channel card.

[Daniel Fourie]

Hi Steven

Thanks for the great note on q4 and processing crash dumps ( learned a lot ). I have noticed that it could be a hardware problem cause of the output from the logs, and will invetsigate, but for your reply I think you deserve a 10.

I will keep you posted on this issue.

THANKS!!!!!!!!!!!!

Regards
Daniel

[Ted Buis]

I suggest that you specify the model number of the system and interface card. There are some issues with the newest PCI card in older servers. For those the A5158A is required.