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03-14-2013 08:15 AM - edited 03-14-2013 08:23 AM
03-14-2013 08:15 AM - edited 03-14-2013 08:23 AM
Hpux 11.23 server panic: post_hndlr(): Unresolved kernel interruption
Hi,
I have 2 servers ,both of them have given panics in different days
The panic in both of them are exactly the same, they have the same stack trace:
panic: post_hndlr(): Unresolved kernel interruption
Stack Trace:
IP Function Name
0xe00000000052f310 post_hndlr+0xc80
0xe00000000052e220 vm_hndlr+0x210
0xe000000000bc0a40 bubbledown
0xe0000000005fa810 qenable+0x10
0xe0000000014261a0 td_dumpdev_unconf+0x5970
0xe000000000810110 sq_wrapper+0xf0
0xe000000000b712b0 str_sched_mp_daemon+0x810
0xe000000000b6f5a0 str_sched_daemon+0x3a0
0xe000000001017cc0 im_mpnetstr+0x60
0xe00000000144e410 DoCalllist+0x3a0
End of Stack Trace
Really looks like a patch problem, since they have a very old QPK, but I have been looking around in the kb I can't pinpoint exactly watch patch is needed to solve the problem,we first need to find the bug so we can justify a patch update
Both have the same same level of OE and patches installed:
HPUX11i-OE-Ent B.11.23.0609 HP-UX Enterprise Operating Environment Component
QPKAPPS B.11.23.0609.053a Applications Quality Pack Bundle for HP-UX 11i v2, September 2006 QPKBASE B.11.23.0609.053a Base Quality Pack Bundle for HP-UX 11i v2, September 2006
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03-14-2013 08:30 AM
03-14-2013 08:30 AM
Re: Hpux 11.23 server panic: post_hndlr(): Unresolved kernel interruption
are you loading a dynamic kernel module at time of panic?
I only ask, because your footprint matches PHKL_31500
Twitter/FaceBook My twin brother and I @TinkerTwinsatHP
Our Blogs are at http://h30507.www3.hp.com/t5/Technical-Support-Services-Blog/bg-p/TechnicalSupportServicesBlog
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03-15-2013 06:06 AM
03-15-2013 06:06 AM
Re: Hpux 11.23 server panic: post_hndlr(): Unresolved kernel interruption
Hi
you probably need to ask to "td_dumpdev_unconf" vendor.
Looks like you probably have some 3rd party vendor streams driver install.
Best regards
LM
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03-15-2013 09:25 AM
03-15-2013 09:25 AM
Re: Hpux 11.23 server panic: post_hndlr(): Unresolved kernel interruption
Hi,
Thanks for the answer. I can't find any third party software installed that loads modules, I don't see any module in kcmodule that stands out.
The only third party software installed is a backup client that doesn't load any drivers.
I have attached the kcmodule ouput, to se if you can help me trackdown which is the 3rd party soft.
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03-15-2013 08:59 PM - edited 03-15-2013 09:11 PM
03-15-2013 08:59 PM - edited 03-15-2013 09:11 PM
Re: HP-UX 11.23 server panic: post_hndlr(): Unresolved kernel interruption
>you probably need to ask to "td_dumpdev_unconf" vendor.
I find this entry on both 11.23 and 11.31:
$ nm -pxAN /usr/conf/*/* | grep td_dumpdev_unconf
T /usr/conf/lib/libtd-pdk.a[td_dumpdev_real.o]:td_dumpdev_unconf (11.23)
t /usr/conf/mod/td:td_dumpdev_unconf (11.31)
>because your footprint matches PHKL_31500
I'm not sure that's related since ALL customers on 11.23 should have that omnibus patch in 2004.
While I see post_hndlr, I don't see that stack trace.
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03-19-2013 01:13 AM
03-19-2013 01:13 AM
Re: HP-UX 11.23 server panic: post_hndlr(): Unresolved kernel interruption
Yes, all 11.23 since 2004 have that patch, it's when pa-risc was added to 11.23.
I can't relate it with a third party stream module
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03-19-2013 01:22 AM
03-19-2013 01:22 AM
Re: HP-UX 11.23 server panic: post_hndlr(): Unresolved kernel interruption
Sorry, I posted, without adding info, I have the same output:
0x0000000000000010 T /usr/conf/lib/libtd-pdk.a[td_dumpdev_real.o]:td_dumpdev_unconf
> swlist -l file | grep -i /usr/conf/lib/libtd-pdk.a
FC-TACHYON-TL.FC-TL-KRN: /usr/conf/lib/libtd-pdk.a
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03-19-2013 04:06 AM
03-19-2013 04:06 AM
Re: HP-UX 11.23 server panic: post_hndlr(): Unresolved kernel interruption
indeed you are right, what make me feel there was a 3rd party is that I never saw
td driver using streams framework.
0xe0000000014261a0 td_dumpdev_unconf+0x5970
0xe000000000810110 sq_wrapper+0xf0
so probably there is a static function after td_dumpdev_unconf which caused the panic.
So if you have PHKL_31500 on your system this need to be analyzed by hp support.
disassembling around that adress will be necessary.
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03-19-2013 09:46 PM
03-19-2013 09:46 PM
Re: HP-UX 11.23 server panic: post_hndlr(): Unresolved kernel interruption
>so probably there is a static function after td_dumpdev_unconf which caused the panic.
Ah, yes, the large offset from td_dumpdev_unconf. But I would have thought that the kernel stack trace function would handle static functions?
But likid0 never mentioned whether it was PA or Integrity.
Possibly gdb would work for either?
gdb /stand/vmunix
disas 0xe0000000014261a0 0xe0000000014261a0+16
q
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03-20-2013 01:13 AM
03-20-2013 01:13 AM
Re: HP-UX 11.23 server panic: post_hndlr(): Unresolved kernel interruption
Hi Dennis, sorry I forgot to mention, this is a Itanium server.
(gdb) disas 0xe0000000014261a0 0xe0000000014261a0+16
Dump of assembler code from 0xe0000000014261a0:0 to 0xe0000000014261b0:0:
;;; DOC Line Information: [Line, Column Start, Column End] [Line, Column] [Line]
;;; File: /ux/core/kern/common/net/telnet/str_telnet.c
;;; Line: 2613
0xe0000000014261a0:0 <telnet_lwsrv+0x210>:
ld8 r50=[r48]
0xe0000000014261a0:1 <telnet_lwsrv+0x211>:
mov r51=r36;;
0xe0000000014261a0:2 <telnet_lwsrv+0x212>:
cmp.eq.unc p2,p6=r0,r50
I had also seen it in the crashinfo trap section,but couldn't find any info on it. I have also attached it