Model string without model

[Claudio Martin_1]

Hi admins:
the model command don't say me the model of my machine.
# model
ia64 hp

Anybody can i help me?.
Thanks in advance.

[Pete Randall]

I believe you need to get your HP CE to set the model string in stable storage.


Pete

[Claudio Martin_1]

Sorry Pete, i don't know what is teh meaning of HP CE.
Thanks.

[KVK]

Any HP engg has come to your site and changed the System board or it's a branded new system ?

What is the output of

#getconf MACHINE_MODEL

[Claudio Martin_1]

Hi KVK:
the machine is new in my job.
The result of the command is:
$ getconf MACHINE_MODEL
ia64 hp
Thanks.

[Pete Randall · Accepted solution]

Sorry, Claudio. A HP CE is a customer engineer that comes to your site and repairs your HP hardware. I'm not sure if the Itanium hardware is any different in regards to model settings, but in the PA-RISC environment, only the HP engineer has the ability to change the model string. It's set in stable storage and the customer has no access to it. I suggest you call HP.


Pete

[Claudio Martin_1]

Thanks Pete.
Sorry KVK. I pointed you but i moved the role to see above and down to 0 points.

Thanks.

[KVK]

Not a problem Mr.Claudio . We can try this option as follows

Reboot the RX machine and interrupt the boot process . It will stop at EFI boot manager . There u will find the options

1) EFI SHELL
2) BOOT OPTION MAINTENANCE MENU
3) SYSTEM CONFIGURATION MENU

select the option 3 and u will the option called

RESET CONFIGURATION TO DEFAULT ==>select this and press enter and save the changes (y/y) ==>y

the above option will Reset Configuration to Default option sets NVM and Stable Store
values to predefined default values.

and boot the machine and check it out

Cheers

[Claudio Martin_1]

Definitively, a hw engineer must to insert the model.
Thanks

[Claudio Martin_1]

Definitively, a hw engineer must to insert the model.
Thanks