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My Computer does not recognize cd/dvd drives

karazekevin
Occasional Visitor

My Computer does not recognize cd/dvd drives

Under device manager, the two drives on my computer are visible, but they both contain a

A black exclamation point (!) on a yellow field indicates the device is in a problem state. Note that a device that is in a problem state can be functioning.

one drive gives me code 19 under drive status

another drive gives me code 41 under drive status..

i have tried using the troubleshooting button but have found no success

any help would be appreciated
1 REPLY
John Sutherland_1
Valued Contributor

Re: My Computer does not recognize cd/dvd drives

They appear to be registry errors caused by your cr-dvd drives.
Google error code and look for answers.

http://support.microsoft.com/kb/310123

lists error codes and possible answers

John