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NX6120: Hangs suddenly when power supply is connected

atul vaidya
Occasional Visitor

NX6120: Hangs suddenly when power supply is connected

Hi Friends,

On battery my compaq nx6120 works fine but when i connect it to power supply it hangs all of a sudden. i just see some arbit pop-ups on the screen and computer shuts down automatically. i have not experienced this in battery mode yet. i did a mcafee latest virus scan and it did not find anything. please suggest what to do
4 REPLIES
Change_happens
Honored Contributor

Re: NX6120: Hangs suddenly when power supply is connected

did u see any heating issue?
did u check on hp.com below?
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=en&cc=us&product=18703&dlc=en&docname=c00259897#

check if u can troubleshoot with batter or PS
Change_happens
Honored Contributor

Re: NX6120: Hangs suddenly when power supply is connected

It may be adapter issue if u can check with diff adapter?
atul vaidya
Occasional Visitor

Re: NX6120: Hangs suddenly when power supply is connected

yes there is tremendous heating.
i tried using another laptop charger and the problem still persists.
Change_happens
Honored Contributor

Re: NX6120: Hangs suddenly when power supply is connected

there are some heating issues with these models. if u see below:
http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447626+1207747652683+28353475&threadId=1120096

ur issue is something to do with battery and PS.
May be else in thread can give better answer to ur specific issue!!