No sound on my HP Pavilion 8776C after upgrading from Win ME to Win XP

[Joel_18]

ok Roger, anyway thank you very much for all.

Joel

[Joel_18]

I tried it , but I always get the same message...

Joel

[Roger Faucher]

Joel:

I'm beginning to wonder if you have a different sound card in your computer. If you're up to it, try opening the case and get whatever identifying information you can from the sound card. Confirm that it IS a sound/modem card, check the chips for CONEXANT marks, try and get a manufacturer's part number, etc.

Roger

[Roger Faucher]

Joel:

You should consider updating the BIOS, if you haven't already (it corrects a problem with disabling audio?). See: http://h20015.www2.hp.com/en/softwareCategory.jhtml?lc=en&pagetype=software&prodId=hppavilion27936&sw_lang=en

Roger

[Joel_18]

It seems that my sound and network cards are incorporated within my mothercard which is an ASUS A7V-VM (no CONEXANT chips on it). My modem card is Aztech MSP3880-W(V).

On http://h20015.www2.hp.com/en/softwareCategory.jhtml?lc=en&pagetype=software&prodId=hppavilion27936&sw_lang=en

I found BIOSs for Maui, Lani and Tahiti mothercards, but not for A7V-VM.

Joel

[Ron Kinner]

Tahiti is what you want per:

http://forums.itrc.hp.com/cm/QuestionAnswer/0,,0x04585c7609e9d61190050090279cd0f9,00.html

However,
http://www.hp.com/cposupport/personal_computing/support_doc/bph07422.html

says your sound is AC'97 down which means it's on the motherboard. AC'97 is an Intel design but they don't supply drivers for it. There is a driver available at:

http://www.soundcard-drivers.com/drivers/63/63605.htm

Which might work for you.

Ron

[Roger Faucher]

Joel:

I'm sorry I misled you. I was duped by the HP published specs for the 8776C (http://h20015.www2.hp.com/en/document.jhtml?reg=&cc=&prodId=hppavilion27936&lc=en&docName=bph06247#P72_1253) which indicate your PC contains a Chameleon combination modem/sound card.

There is some information about sound problems in the following document:

http://h20015.www2.hp.com/en/document.jhtml?reg=&cc=&prodId=hppavilion27936&lc=en&docName=bph07154

Again, I'm sorry I misled you. I'll keep looking for the proper driver and let you know.

Roger

[Roger Faucher]

Joel:

I think I found it. Try the driver on this web page.

Good luck!

Roger

[Joel_18]

Yaaaoouuuuu!!!!! ALL IS OK NOW!

I loaded the driver of my sound card but still no sound...then I updated my bios and the system recognized the driver. Then in Control Panel\ Sound and audio peripherals\Audio tab , I just had to select 'Audio VIA (WAVE)' instead of 'Read on modem n??2'...(sorry if you have not exactly the same thing, I have a French version of Windows XP and I try to translate).

THANK YOU VERY VERY VERY MUCH ROGER AND RON...YOU ARE THE BEST !!

Joel

[Roger Faucher]

Joel:
If you would like to assign points to anyone who helped you, please see the following:

"To assign points to respondents: (While you're doing this, please consider reading the other excellent Etiquette material put together by Patrick Wallek)

Go to http://66.216.15.50/ITRCForumsEtiquette/
and select "After posting to the ITRC Forums". Everything after the third paragraph relates to assigning ponts. Don't forget to check out the 'ITRC Points System' link in the final sentence.

Thank you!"

Bonjour,
Roger