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11-15-2011 06:52 AM
11-15-2011 06:52 AM
OpenVMS patch location
I have not looked for patches for a while and can not find them now. Any clues about the current location? Searches of the HP site are useless. I copied most of the patches before they were moved, but I don't have the descriptions. What I need more than anything is the patch content listings.
Thanks,
Dan
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11-15-2011 07:18 AM
11-15-2011 07:18 AM
Re: OpenVMS patch location
Dan,
you need a software contract with HP to access the OpenVMS patches. You need to associate the SAID of that contract with your HP passport user id and go to the HP Support Center web page and sign in.
You'll find Patch Management under 'Download options' on the top left of that page. From there you can search for patches, access their descriptions and download them.
Volker.
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11-15-2011 07:31 AM
11-15-2011 07:31 AM
Re: OpenVMS patch location
I have a SAID number and it used to be linked just before the changeover of this forum. Has anything changed? Why would the link be gone? I'll get the number and enter again, but...
I just wanted to be sure that the location was unchanged.
Thanks for the confirmation.
Dan
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11-15-2011 09:19 AM
11-15-2011 09:19 AM
Re: OpenVMS patch location
Dan,
on the main HPSC page, there should be a link on the right-hand side, which will allow you to 'migrate your ITRC data' to the HP Suppot Center. This may help...
Volker.
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11-15-2011 01:41 PM
11-15-2011 01:41 PM
Re: OpenVMS patch location
The main item you'll need; the Patch Index Master list is still available once you get access through your SAID. The second most crucial items of interest, the release notes for the available patches, are NOT available at all individually. You have to pull the patch or patches to get those. Speaking from the perspective that *ALL* the important information about the patch goes into the release notes this omission is an incredible nuisance given the way the current patch management tools work.
I will admit that we're just talking more "ones and zeroes" flying through the internet but it would seem more economical and logical to offer the release notes independantly because those aren't usually as large as the entire kits themselves.
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11-15-2011 06:05 PM
11-15-2011 06:05 PM
Re: OpenVMS patch location
itrc.hp.com still seems to get you to the HP Support Center. Not sure if these forums have a link out there. The same HP profile will provide access once you link an existing support agreement. That process took an overnight pause before my support agreements became available. I still miss the vanilla ftp access.
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11-15-2011 06:11 PM
11-15-2011 06:11 PM
Re: OpenVMS patch location
>itrc.hp.com still seems to get you to the HP Support Center. Not sure if these forums have a link out there.
On Top Right, under Other Communities > HP Support Center:
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11-15-2011 11:07 PM
11-15-2011 11:07 PM
Re: OpenVMS patch location
re: Bob,
the 'release notes' are not available as individual downloadable files, but you get them displayed on the screen, when looking up a patch. One excpetion are the TCPIP release notes, which are NOT presented in the ECO Summary Information.
Volker.
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11-16-2011 04:02 AM
11-16-2011 04:02 AM
Re: OpenVMS patch location
Thanks for all the replies. I had missed the transfer of my profile, but that did the trick.
The additional info presented here has been helpful to me and hopefully to others.
As a side note: Attempts to get to any information about OpenVMS patches via HP.COM have failed. Clearly HP does not want to acknowledge the existance of OpenVMS users or systems (my opinion).
Thanks again all!
Dan
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01-19-2012 09:02 AM
01-19-2012 09:02 AM
Re: OpenVMS patch location
I've been trying for months (off-and-on) to get access to the patches since they moved off of the ITRC portal. We can never get in touch with our service people, and when I do get in touch, they send me some useless link. I've been using VMS since 1983, and now it's getting to the point where I can't wait until we migrate our systems to Linux, and get rid of HP altogether.