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Re: Oracle10g installation error

 
Girish_25
Occasional Advisor

Oracle10g installation error

Hi,

I am getting an error while loading Oracle10g


The error is something like this

error while loading :generalQueries

Please help me in solving this issue

Thanks & Regards
R.Girish
17 REPLIES 17
Steven E. Protter
Exalted Contributor

Re: Oracle10g installation error

Can you tell us where you were in the install guide?

The install guide is very complex and every minute detail must be followed to the letter. The machine and kernel check almost always leads to patches and kernel changes, some of which make no sense to veteran HP-UX administrators.

Make sure you have lots of space and have followed the guidelines for allocation of shmmax.

SEP
Steven E Protter
Owner of ISN Corporation
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http://hpuxconsulting.com
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renarios
Trusted Contributor

Re: Oracle10g installation error

Hi Girish,

There is a same issue on Oracle Metalink:
http://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=FOR&p_id=517285.994

It seems to be a Java problem.
Maybe you can create an ITar on Oracle Metalink.

Cheers,

Renarios
Nothing is more successfull as failure
Girish_25
Occasional Advisor

Re: Oracle10g installation error

how can i logon to the metalink i am not having a username and password for the same

thanks & Regards
Girish_25
Occasional Advisor

Re: Oracle10g installation error

Hi Stephen
i have just finished my prerequisites and i am trying to install oracle on to the server. I got this error after selecting the PAth to install the oracle

Thanks & Regards
R.Girish
renarios
Trusted Contributor

Re: Oracle10g installation error

Hi Girish,

You can register free on Oracle Metalink. If you have to do more (DBA) Oracle-related stuff, it's quite handy!
You can also try http://asktom.oracle.com. He's a sort of "Dr. Phill" on Oracle issues.

By the way, it is defenately a Java problem.
How did you "score" the software? If you downloaded it, search for a navailable OUI (Oracle Universal Installer) patch on otn.oracle.com. Else phone your software distributer where you ordered the CD-ROM pack and ask them. If I'm right, only Oracle Certified Partners can distribute Oracle software, so they should have found out the issue before you did...

Good Luck,

Renarios
Nothing is more successfull as failure
Steven E. Protter
Exalted Contributor

Re: Oracle10g installation error

Useful metalink access usually requires a service contract with oracle.

Java:

If its a java issue, go to http://www.hp.com/go/java

Make sure your java is on the support matrix, which is on metalink or technet.oracle.com or otn.oracle.com

Make sure ALL patches relavent to your system and java version are installed.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
renarios
Trusted Contributor

Re: Oracle10g installation error

A little question: On which O/S are you installing the Oracle software?

You can encounter problems if your installation directory is too deep.

Cheers,

Renarios
Nothing is more successfull as failure
Yogeeraj_1
Honored Contributor

Re: Oracle10g installation error

hi,

please post more detail about the error.

more specifically at what stage are you getting the error message.

worked fine for us.


regards
yogeeraj
No person was ever honoured for what he received. Honour has been the reward for what he gave (clavin coolidge)
Indira Aramandla
Honored Contributor

Re: Oracle10g installation error

Hi Girish,

The error ├в error while loading :generalQueries├в that you are experiencing while loading Oracle10g

Could be due to the base inventory directory location or due to the OUI version that you are using.

As other posts mentioned, how did you get the software (downloaded or you ordered the CD-ROM pack from the software distributer├в ┬ж.?). Please read the install guide and as Steven mentioned every minute detail must be followed.

If it is the OUI version then you can get the latest version of OUI from your local support centre or download or log an itar in metalink.

If it is due to the inventory directory location, check your base inventory directory. Check the ownership of the directory. When you invoke the OUI for the first time, you must specify a base inventory directory. During installation, the OUI creates the base directory and some subdirectories. The files under the base directory are used by OUI for tracking what products are installed.

If the base directory is missing then error box will appear that states: ├в an error during loading library GeneralQueries├в . You could try removing the orainst.loc file and restart OUI again and see.

For more info check the installation log for errors. A text log of the OUI installation is stored in a file
with the following naming convention :installActionsYYYY-MM-DD_HH_MM_SS-.log and
oraInstallYYYY-MM-DD_HH_MM_SS-.err

I hope this hel
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