Simpler Navigation for Servers and Operating Systems
Completed: a much simpler Servers and Operating Systems section of the Community. We combined many of the older boards, so you won't have to click through so many levels to get at the information you need. Check the consolidated boards here as many sub-forums are now single boards.
cancel
Showing results for 
Search instead for 
Did you mean: 

Print queue not clearing up

Anup Kumar_2
Occasional Visitor

Print queue not clearing up

Print queue spools up and is not clearing. need to re-build the print queue to make it work for the Server 9000/800 with B.11.11 U
8 REPLIES
RAC_1
Honored Contributor

Re: Print queue not clearing up

Before you rebuild the print queue, check what is causing it to get spooled up. Are your printers OK, online? Without any problems-toner, paper jam etc.

what does log file say???-/var/adm/lp/log
Also what does mailq -d -v say?
There is no substitute to HARDWORK
Yogeeraj_1
Honored Contributor

Re: Print queue not clearing up

hi,

did you try "cancel -e " as root user?

regards
yogeeraj
No person was ever honoured for what he received. Honour has been the reward for what he gave (clavin coolidge)
Anup Kumar_2
Occasional Visitor

Re: Print queue not clearing up

This is the problem with most of the printers defined on the server, seems like some patching need to done.. Please, can u suggest any patch fix for this
Anup Kumar_2
Occasional Visitor

Re: Print queue not clearing up

Logs says this was due to time out, increased the idle time out period from 60 to 270 secs.No luck
RAC_1
Honored Contributor

Re: Print queue not clearing up

How printers have been configured?? Are they remote/network/jetdirect printers??

If JetDirect, then what does following say??
hpnpadmin -v "print_queue"
Also
lp -d"print" -odebug /tmp/log "file_name"

Does it give any information?
There is no substitute to HARDWORK
Anup Kumar_2
Occasional Visitor

Re: Print queue not clearing up

These printers are jet-direct printers. The logs are not showing any errors
Eric Antunes
Honored Contributor

Re: Print queue not clearing up

Hi,

Did you try to stop and restart the spooler (you can do this easy with SAM->Printer and Plotter->LP Spooler->Print Requests->Actions->Stop Print Spooler...->Actions->Start Print Spooler...)?

Best Regards,

Eric Antunes
Each and every day is a good day to learn.
RAC_1
Honored Contributor

Re: Print queue not clearing up

Did you check througly if hpnpadmi -v "print_queue" did not report any problem??

Also you can directly print and check.

hpnpf -x "print_queue" -s /tmp/debug.log -N "some_asci_file"

Check log file.
There is no substitute to HARDWORK