Printer will not stop printing

[Stuart Diamond]

We have a remote Laserjet 4000 printer that will continually reprint the same thing indefinately until you reset the printer when it is sent from SAP/UNIX. This printer is controlled ny Jet Admin. When you send a Word or Excel document it works just fine.

Does anyone have any ideas??

We checked and th edefault number of copies is set to 1.

[Oliver White]

Look for document id AUSRCKBRC00001897 on the ITRC or try the following link:
http://us-support.external.hp.com/cki/bin/doc.pl/sid=812167eb1207a2c700/screen=ckiSearchResults?mode=id&searchString=AUSRCKBRC00001897

I think this describes the problem you are having and tells you how to fix it.

- Oliver.

[Stuart Diamond]

Sorry. This is a duplicate of an entry that has already been resolved. Disregard.