- Community Home
- >
- Servers and Operating Systems
- >
- Operating Systems
- >
- Operating System - HP-UX
- >
- Problem Getting Files To HP-UX Suppport
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-28-2014 03:27 AM - edited 04-28-2014 03:56 AM
04-28-2014 03:27 AM - edited 04-28-2014 03:56 AM
Problem Getting Files To HP-UX Suppport
One of our Dev Teams has a problem and we have been asked to send some diagnostic information to the following address
allianceone.dev@hp.com
They have requested that we send the some logs (as zip files) attacthed to the note. The only notes they are recieve from us are the notes with NO attachments . I have asked them if they have a screening device in between us and the say no . The mail address the we are using is for HP Support issues and that it is used for customers to send information to them.Any Ideas why the attachments are not reaching them . Our mail infrastructure support teams confirm that tey can see files leaving us . Has anybody else seen a problem like this ? - I
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-28-2014 03:58 AM
04-28-2014 03:58 AM
Re: Problem Getting Files To HP-UX Suppport
Ask them for a FTP site, this is what they use to do for tranfering large files.
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-28-2014 05:34 AM
04-28-2014 05:34 AM
Re: Problem Getting Files To HP-UX Suppport
Many thanks Torsten will have will ask then and see what they say
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-29-2014 01:04 AM
04-29-2014 01:04 AM
Re: Problem Getting Files To HP-UX Suppport
Many thanks Torsten - the support team provided us with a logon to thier FTP Server
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-07-2014 04:32 AM
05-07-2014 04:32 AM
Re: Problem Getting Files To HP-UX Suppport
Hello,
As provided by @Torsten you can ask for FTP site when it's a big file ( log,crash, etc ..) or use your proper FTP provider or FTP account to provide logs.
Error may be related to outlook or other maling server attachement size.
I think for exchange default max attachement size is 10MB
Thanks,
IEEE Student Member
LPI 3 CORE & High Availability
VCP Vshpere 5 Datacenter
Novell CLA and Data Center specialist Certified
.....
Microsoft Partner & Microsoft student Partner