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Problems with Deskjet 840C

Tony Wolfe
Occasional Visitor

Problems with Deskjet 840C

I went through the add new hardware process using Windows XP. When it got to the end, I was asked if I wanted to print a test page. I responded yes and it started printing test pages and wouldn't stop. Even after turning off both the printer and computer, I restarted and attempted to print a word doccument and all it did was to continue to print the same test pages over and over. I'm at a lost. Please advise. SN# MY05N190CM