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Quickplay opens by itself

camaroracer
Occasional Visitor

Quickplay opens by itself

I have a new dv9700t with Vista ultimate 64bit. I use the HP bluetooth mouse. Recently, I have found that when I "wake up" the mouse after it's been idle, Quickplay automatically opens up every time. How do I correct this issue?
3 REPLIES
Casey Masullo
Occasional Visitor

Re: Quickplay opens by itself

I have the same problem; HP BT Mouse, dv6700z, x64 Ultimate.
Kevin Efurd
Occasional Visitor

Re: Quickplay opens by itself

i have the same problem.
dv7t
vista home premium x64
hp bluetooth laser minimouse
Kevin Efurd
Occasional Visitor

Re: Quickplay opens by itself

k, here's what i've figured out: the mouse sends a signal to let the mouse software know that the batteries are low, and then the software would notify the user. since i don't have the software installed, there is nothing to catch the signal, and either vista or hp software decides that i've pressed the quickplay button on my hp mouse (there is no such button).

so the issue is the low battery signal, when no mouse software is installed, is interpreted as a media button press. i should debug for HP. ha.