RAW 9100 Protocol /w HP LaserJet 404n AND Extended Print Tray

[12amoore]

Hi All,

Hopefully I am in the right place but I feel like my question is such a niche and scarce issue. We use super old XP machines as print servers in our server room. We use RAW 9100 protocol to send jobs to various printers. We bought an HP LaserJet 404n and it printed fine with no tray extender. As soon as we add the tray extender the jobs literally don't do anything. they are sent buy nothing prints like they are instantly trashed.

Printing from Word, or excel or notepad the jobs are sent and printed. As soon as the tray comes off it prints from the RAW 9100 protocol prints with no issue. I am stumped. Anyone have any advice?

[Vajith V]

Hello,

You might be on the wrong company’s web site. Since late 2015, Hewlett Packard Enterprise  (HPE) is a separate company from HP Inc (HP Inc) and HPE focused on servers, storage, and networking within IT environments. For HP Inc products, you may have to register and post in the HP Support Forums: https://h30434.www3.hp.com/ or please visit www.hp.com.

Regards,
Vajith