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Remote printer issue

akarayil
Frequent Advisor

Remote printer issue

Hi,

One of our network printer is not working. Other printers are working fine.
Kindly go through the command outputs given below and help me to solve the issue.

# telnet 192.168.2.104 515
Trying...
telnet: Unable to connect to remote host: Connection refused
# lpstat -pepsonbg
printer epsonbg is idle. enabled since Nov 24 16:13
fence priority : 0
# lpstat epsonbg
/usr/sbin/rlpstat: Connection to wgtnjpt055 is down
# ping wgtnjpt055
PING wgtnjpt055: 64 byte packets
64 bytes from 192.168.20.34: icmp_seq=0. time=0. ms
64 bytes from 192.168.20.34: icmp_seq=1. time=0. ms

5 REPLIES
akarayil
Frequent Advisor

Re: Remote printer issue

Its remote printer, not network printer
akarayil
Frequent Advisor

Re: Remote printer issue

# telnet 192.168.20.34 515
Trying...
telnet: Unable to connect to remote host: Connection refused
Javed Khan_1
Valued Contributor

Re: Remote printer issue

try
#enable epsonbg
Never Give Up
OldSchool
Honored Contributor

Re: Remote printer issue

"/usr/sbin/rlpstat: Connection to wgtnjpt055 is down"

you need to make sure that the printing services are up / running on wgtnjpt055.

If there is a firewall between the two boxes, you need to insure the appropriate ports are open to traffic (but I don't offhand know what those would be)

basically, the problem doesn't appear to be with the Unix box itself
Tim Nelson
Honored Contributor

Re: Remote printer issue

Prime example of issues encountered using "remote printers"

1) stop and start the queue on the remote spooler ( if it is a Windows server then this is the root of the issue)

1a)remove and re-add the remote spooler.

2) do not configure remote printers if possible, configure as network printer and let HPUX talk directly to the printer not another server.