The Hunt for OnlineDiag (B.11.11.21.02) HPUX 11.11 Support Tools Bundle, December 2008!

[cnb]

I'm trying to find this package but;

1) I've run into a bug/feature/broken link issue on the STM and hp swdepot sites. Latest patch bundles and release notes indicate that B.11.11 has an updated STM December 2008 (A.61.00 HWE 0812) package, but the release matrix page incorrectly describes A.61.00 as B.11.23 with STM/EMS 11.11 release notes?

http://docs.hp.com/en/diag/stm/stm_upd.htm

"A.61.00 HWE 0812 December 2008 B.11.*23*.21.02 A.04.20.11 Release notes for STM 11.11
Release notes for EMS 11.11"

Note that there is an additional matrix listed for B.11.23, so I'm assuming someone just edited the page info incorrectly.

2) Trying to locate the individual package on
https://h20392.www2.hp.com/portal/swdepot/try.do?productNumber=B6191AAE

only lists A.59.00 for B.11.11 available for download. :-(

3) There must be an actual version somewhere because they have published release notes for it:

http://docs.hp.com/en/diag/stm/str_0812_1111.htm

I'm wondering if this is only available via the actual Support Plus December 2008 media?

http://www11.itrc.hp.com/service/patch/releasePage.do?BC=main|releaseIndexPage|&releaseId=0812-11.11

Any ideas?

Rgds,

[James R. Ferguson]

Hi:

My guess is that despite the mention of December 2008, the December 2007 refresh of 11.11's STM was the last for 11.11.

Very few changes are occuring in 11.11 since it (and 11.23) will reach end-of-sales at this year's end.

Regards!

...JRF...

[Shinji Teragaito_1]

Hi,

I'll ask the labs to fix the support matrix page.

The OnlineDiag bundle B.11.11.21.02 is present inside the HP internet.

I'll get back here once I have any information about the latest bits.

Best Regards,

Shinji

[Shinji Teragaito_1]

I sent a mail to the labs engineer.

Also I read the customer letter for v1 Support Plus/v2 Support Pack
Dec 2008. It mentions Diagnostic and Support Tools patch bundle is
downloadable from the softwaredepot web site. All of the ISU products
web-released this month (WEB0901) have been already available on the
softwaredepot. So there's a possibility 11.11 HWE0812 is on the
WEB0902 train. Anyway, I'll get back here.

Shinji

[cnb]

Shinji,

Thanks. Can you post a link when it's been fixed and available? I also tried to find the WEB0901 package online and wasn't able to find it. Any links would be appreciated.

Rgds,

[Shinji Teragaito_1]

Hi,

Yes, I'll write here down once I have the release schedule and
the support matrix page is updated.

It doesn't seem to me a WEB0901 PDF file has been uploaded to the
web page. It may become available on the web shown below very
soon:

HP Software Releases & Media
http://www.hp.com/softwarereleases/releases-media2/index.html
=> HP-UX Web and Independent Releases

I happened to receive the WEB0901 product list around the
beginning of this month. Online Diag is not in the list ;-<

Regards,

Shinji

[Shinji Teragaito_1 · Accepted solution]

Hi,

Please let me give you status updates.

1) Support Matrix
http://docs.hp.com/en/diag/stm/stm_upd.htm

As you may know, typo has been fixed.

I think the first row for 11.31 HWE 0812 should be removed because
HWE0812 was for 11.11 and 11.23 only.

2) OnlineDiag depots

The lab has been trying to resolve the unavailability for HWE0812
bits (OnlineDiag and SFM) on the softwaredepot web site ASAP. Please
wait for a while.

NOTE:

a) The latest OnlineDiag bundle products are present in 11.11
Support Plus and 11.23 Support Pack December 2008 media.
b) I hope the following version's depots are readily available on
the softwaredepot web site:

11.23 OnlineDiag B.11.23.12.02
11.11 OnlineDiag B.11.11.21.02
11.23 SysFaultMgmt B.07.00.02.01

Best Regards,

Shinji

[cnb]

Thanks for all the help on this!

Hopefully they'll post it up on swdepot ASAP!

Best Regards,

[cnb]

Shinji,

I'll leave this thread open until it gets posted on swdepot in case there are changes to your last update!

Thanks again!

[Shinji Teragaito_1]

Good news. It's very close to the external availability.
Terribly sorry for the inconvenience until then.

Thank you,

Shinji