HPE Community
Operating System - HP-UX
1752552 Members
4408 Online
108788 Solutions
New Discussion юеВ

Troubleshoot Tape Drive on HP-UX

 
Jiten Joshi
Advisor

тАО08-25-2009 10:13 PM

тАО08-25-2009 10:13 PM

Troubleshoot Tape Drive on HP-UX


Hi,

I have a Tape Array 5300 which contains Storage Works Ultrium 448 tape drive.This is connected to an HP-UX Server.

The Ultrium tape drive flashes amber on the Tape LED. And the tape cartridge spits out in less than a minute.

I cleaned the tape using cleaning cartridge, changed the data cartridge, with no luck.

Please explain how to troubleshoot in HP-UX to confirm whether tape drive really has to be replaced.
0 Kudos
Reply
2 REPLIES 2
Torsten.
Acclaimed Contributor

тАО08-25-2009 10:20 PM

тАО08-25-2009 10:20 PM

Re: Troubleshoot Tape Drive on HP-UX

Recommended way is to use LTT and pull a support ticket:

http://www.hp.com/support/tapetools.

Did you try another tape yet?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
0 Kudos
Reply
Hakki Aydin Ucar
Honored Contributor

тАО08-25-2009 11:06 PM

тАО08-25-2009 11:06 PM

Re: Troubleshoot Tape Drive on HP-UX

We have the same unit in my customer.
my recommendations:

Try another new tape
Try reboot server if you can afford it
Nothing happens ,raise a support ticket to HP.

0 Kudos
Reply
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.