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Unable to log in to a user account

 
Yaroki
Super Advisor

Unable to log in to a user account

Hello,

 

I'm running an HP-UX B.11.11.

 

When trying to log in a specific account I receives an error message, and the login process terminates.

 

I can remotely connect to this account via ssh and it looks fine.

 

Please see the attached error message.

 

BR,

Yali

24 REPLIES 24
Dennis Handly
Acclaimed Contributor

Re: Unable to log in to a user account (CDE)

Have you tried a CDE Failsafe Session?

You can login to other users?

Yaroki
Super Advisor

Re: Unable to log in to a user account

I did. But how can I fix the problem there?
I can login to other users.
Dennis Handly
Acclaimed Contributor

Re: Unable to log in to a user account

>But how can I fix the problem there?

 

Does Failsafe Session work for that user?

 

>I can login to other users.

 

Anything special about that user's ~/.profile or ~/.Xdefaults?

Have you tried /usr/contrib/bin/X11/dr_dt?

Yaroki
Super Advisor

Re: Unable to log in to a user account

Yes, the FaailSafe session works for that user.

 

I compared the following files with other user:

~/.login ~/.profile ~/.dtprofile

The  all look the same.

 

I have already ran the scripts and fixed the following:

permissions for several files (i.e /etc/hosts was 664 -> 444)

Added the /var/adm/intsec file (was not exist)

And still I have a warning massage that I don't know how to fix as follow:

The  /  directory is not properly configured. The current configuration is:

drwxr-xr-x

owner = root

group = root

For HP CDE it should be

dr-xr-xr-x

owner = root

group = sys

 

After all the corrections I made lt is tsill impossible to log in the account.

 

Yaroki
Super Advisor

Re: Unable to log in to a user account

Any suggestions?

Matti_Kurkela
Honored Contributor

Re: Unable to log in to a user account

Google tells me that a common cause for CDE issues is the inability of the server to look up its own hostname. If the hostname resolution files like /etc/hosts, /etc/nsswitch.conf or /etc/resolv.conf have non-standard permissions, one user might have problems while other users can use CDE normally. These files should be readable by everyone, but writeable by root only.
MK
Yaroki
Super Advisor

Re: Unable to log in to a user account

That's right. I have already ran that check script, which verify the correct permissions and fixed accordingly
/usr/contrib/bin/X11/dr_dt but still can't log in.
Yaroki
Super Advisor

Re: Unable to log in to a user account

Can anyone please help here?

Dennis Handly
Acclaimed Contributor

Re: Unable to log in to a user account

Are there any logs anywhere with errors?

Do you have any evidence that the users ~/.profile was accessed (ll -u) and when?