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XP upgrade then no mouse

kenny brooks
Occasional Visitor

XP upgrade then no mouse

can some please explain how to overcome HP desktops i.e. 6650c and others when i go from win98 to XPpro i have no mouse..i have a pointer but the mouse does not work. ps2 type . i have another HP i did the same 98 to XP pro and the mouse is fine unless you reboot then no mouseing but if you hard boot it werks...

please help.
Pleease Help
4 REPLIES
Jon Finley
Honored Contributor

Re: XP upgrade then no mouse

1. You may need o update yuour BIOS.

2. MS has some steps you can go through to resolve the problem.

http://support.microsoft.com/default.aspx?scid=kb;en-us;324754


Jon
"Do or do not. There is no try!" - Yoda
Leif Arvidsson
Occasional Visitor

Re: XP upgrade then no mouse

I had the same problem upgrading to W98 second ed.
The trick was to delete the mouse from the configuration and the restart the system.
No quote
Anthony_70
Occasional Visitor

Re: XP upgrade then no mouse

I have had the exact same problem with a Compaq Deskpro EX.

Re-installing Win98 retrieves the mouse, but XP just doesn't want to know. I have found that a USB mouse is okay, but on a mini-atx box I don't want to have to use up a port and I can't seem to find a Bios upgrade for the motherboard (GVC mobo - suggestions gratefully received).

Still have the problem and so am coping with USB, but I'd love to hear whether you've got this sorted?
John Yu_1
Valued Contributor

Re: XP upgrade then no mouse


I'd remove the mouse via device manager and clear the CMOS setting.
Artificial intelligence is rarely a match for natural stupidity.