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congealed server? problems in server

Jairo Campana
Trusted Contributor

congealed server? problems in server

hello my server its online suddenly lost conecction ssh, all services , console,
only have ping .
the leds ok run ok attention none faild none
no response my shell ,no respond nothing.

send to signal via gsp rst .
the server dmes ok syslog nothing , only logs of chasis stmm :
-rw-r--r-- 1 root root 110288 Aug 21 10:34 ccbootlog.36
-rw-r--r-- 1 root root 6912 Aug 21 12:46 ccbootlog.37
-rw-r--r-- 1 root root 69196 Aug 21 16:55 memlog
-rw-r--r-- 1 root root 7184 Aug 21 16:55 ccbootlog.38
-rw-r--r-- 1 root sys 41312 Aug 21 16:55 ccerrlog
-rw-r--r-- 1 root root 6768 Aug 21 17:31 ccbootlog
as it can be the problem
the server model is:
nms1 # model
9000/800/L1000-36
software AND services: NNM,ITO,DNS,Omniback,NETRANGE,ids,agent the ciscoworks, mwa,pv,
thanks
legionx
3 REPLIES
Steven E. Protter
Exalted Contributor

Re: congealed server? problems in server

I would be quite suspicious of this situation.

It would appear that someone has taken this box and brought it down to run level 1 or 2.

I'd think maybe an internal disk failed, but those L class boxes generally ship with one or two disks, so there'd be no system if the disk went. I generally mirror from one disk to another.

So the question is, who had access and what did they do?

I have seen NIC failures that work like this. The card is alive but will only answer ping.

Diagnostic steps:

1) get on the console and run who -r what is the run level.

2) ps -ef | grep ssh see if secure shell is still running.

3) dmesg look for hardware problems related to the NIC.

4) Reboot the system, shutdown -ry now its not doing anything useful anyway.

Regards,

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
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Founder http://newdatacloud.com
Jairo Campana
Trusted Contributor

Re: congealed server? problems in server

nms1 # who -r
. run-level 3 Aug 21 16:52 3 0 S

nms1 # ps -ef|grep sshd
root 1330 1 0 16:55:26 ? 0:02 /opt/openssh2/sbin/sshd
root 1947 1330 0 16:56:38 ? 0:02 sshd: CampanaJ@0
root 27403 2012 0 18:12:46 pts/0 0:00 grep sshd


btlan3: NOTE: MII Link Status Not OK - Switch Connection to AUI at 0/0/0/0....

btlan: NOTE: MII Link Status Not OK - Check Cable Connection to Hub/Switch at 0/4/0/0/5/0....

btlan: NOTE: MII Link Status Not OK - Check Cable Connection to Hub/Switch at 0/4/0/0/6/0....

btlan3: Reset looper timeout: DMA timeout occurred at 0/0/0/0

btlan3: reset state is 550 at 0/0/0/0....

btlan3: WARNING: AUI Loopback Failed at 0/0/0/0....

btlan: NOTE: MII Link Status Not OK - Check Cable Connection to Hub/Switch at 0/4/0/0/6/0....

legionx
Patrick Wallek
Honored Contributor

Re: congealed server? problems in server

It looks like you have networking problems. Have you checked your router or switch and make sure it is OK?