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dvd drive

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dvd drive

My computer does not reconize the dvd drive, Aill the connections are correct. Can anyone help?
3 REPLIES
Vibhor Kumar Agarwal
Esteemed Contributor

Re: dvd drive

Checked whether its disabled via BIOS or not.
Vibhor Kumar Agarwal
Venkatesh_16
Respected Contributor
Solution

Re: dvd drive

Hi there Marvin,

HP and Compaq Desktop PCs - CD or DVD Drive is not Detected
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=bph07146&lc=en

PS: Steps outlined in the above site are common for all desktops.

HTH
Venkatesh
MD1972
Occasional Visitor

Re: dvd drive

This has happened to me as well. The only solution I have found is to reset the bios and use system recovery to start over. It's unfortunate too because you lose all of your data. It has repeatedly happened to me. I wish HP could come up with a permanent fix for this!