hp dl380 g9 panic hang on hpsa waiting for sda device

[Brian_Hawley]

when our DL380 G9 panics and the crash kernel is loaded, it pauses for awhile on the hpsa.ko module load, spits out a few messages about waiting for new devices (said it found 1 new device), then hangs at:

waiting for 1 sda device.

we updated to the latest 4.1.12-94 kernel (which has the latest hpsa driver), updated lvm2 to the latest, and also updated kexec-tools to the latest.    none of this made any difference.

we really need a solution (not only to capture vmcore dumps) but also to avoid having to use the ilo to power off hard to reset systems after a panic.

has anyone had this issue, any thoughts on how to address it?

[TTr]

>...waiting for 1 sda device.

So you don't think there is a problem with one of your disks?

[simplylinuxfaq]

Check if hpsa.ko module is included in the kdump image file...if not then may need to re-create it...

gzip -dc /boot/initrd-$(uname -r)kdump.img|cpio -itv|grep modules|grep hpsa.ko