General
cancel
Showing results for 
Search instead for 
Did you mean: 

hp pavillion dv6215us random freezing

freezing laptop
Occasional Visitor

hp pavillion dv6215us random freezing

i bought my laptop with vista, it was freezing up randomly so i reformatted. i got windows xp and all the drivers. its still freezing randomly. any ideas?
3 REPLIES
Steven E. Protter
Exalted Contributor

Re: hp pavillion dv6215us random freezing

Shalom,

Hardware.
Disk or power supply.

It came with a diagnostic cd, boot off it and run the tests.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Roger Faucher
Honored Contributor

Re: hp pavillion dv6215us random freezing

Hello freezing:

If you bought it with Vista, it must be under warranty. Why not return it to HP for repair?

Make a great day!

Roger
Make a great day!

Roger
Scotte Bruno
Occasional Visitor

Re: hp pavillion dv6215us random freezing

Quite honestly, as an individual who has worked within HP, as well as having a family employment total combined time of over 100+ years working with and for HP, I am going to call this HP Pavilion Entertainment PC model number DV6215US the worst designed system of all time. It has been obvious to me for the past umpteen months that this notebook, along with several other DV series notebooks, have terribly bad motherboard designs which render these units beyond just semi dysfunctional.

Needless to say, I will not go into details here for the reason that I have spent a combined 240+ hours on support efforts in getting this these many issues corrected, and nothing has been done.

If you own a DV series notebook and have been having loads of problems since first buying it, contact me, lets see if we can help each other out here.

p.s. that IS of course, if your notebook doesn't look like this one in the image that I attached.


Scott Bruno