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05-30-2013 03:05 PM
05-30-2013 03:05 PM
hpacucli problem
Hello all,
I have a strange issue with hpacucli on one of my servers. It is a DL380p Gen8:
[root@dagmar nrpe.d]# dmidecode | grep "Product Name"
Product Name: ProLiant DL380p Gen8
My issue is that hpacucli takes a very long time to start and search for controllers.
[root@dagmar nrpe.d]# time hpacucli ctrl all show status
Smart Array P420i in Slot 0 (Embedded)
Controller Status: OK
Cache Status: OK
Battery/Capacitor Status: OK
real 1m12.165s
user 0m0.049s
sys 0m0.067s
I have updated the OS (RHEL 6.4 x86_64) and all firmware on the box with no effect.
Here is an example from another box:
[root@hortense-host ~]# dmidecode | grep "Product Name"
Product Name: ProLiant DL380 G7
[root@hortense-host ~]# time hpacucli ctrl all show status
Smart Array P410i in Slot 0 (Embedded)
Controller Status: OK
Cache Status: OK
real 0m0.151s
user 0m0.036s
sys 0m0.081s
This is a rather big issue for me because of a Nagios check (check_hpacucli) that keeps failing on this machine due to exceptionally long execution times.
Thanks in advance for any help :)
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05-30-2013 03:16 PM
05-30-2013 03:16 PM
Re: hpacucli problem
Are you running a newer version of hpacucli on the Gen8 system? Latest version is here:
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05-30-2013 04:17 PM
05-30-2013 04:17 PM
Re: hpacucli problem
Yes, all firmware, drivers and software (including hpacucli) is up to date.
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06-12-2013 06:49 AM
06-12-2013 06:49 AM
Re: hpacucli problem
Hi,
I also am encoutering the same issue on a Proliant DL360 G7 with Linux 5.6 x86_64.
I have installed all the hp updated packages but the hpacucli takes to much time and the nagios check fails.
The strange thing is that on the Proliant DL 580 G7 (always with linux 5.6 X86_96) it works fine
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10-13-2013 03:17 PM - edited 10-31-2013 12:12 PM
10-13-2013 03:17 PM - edited 10-31-2013 12:12 PM
Re: hpacucli problem
I hit a similar problem on DL360p Gen8 servers running Debian Wheezy 7.1 / 7.2 and hp-health 9.4.0.1.7-5 (the latest package as of today). The server was recently updated with HP SUM and is running the latest ILO firmware 1.30.
ILO through the browser seems totally fine. What happens is that on the command line, hpasmcli hangs / freezes / pauses for several seconds when any command is run. I timed a "show temp" at over 23 seconds, for example. This appears to affect hp-snmp-agents as well, which I believe was causing my Nagios / CheckMK checks to time out from time to time.
The solution I have found is to downgrade hp-health to the previous Debian package 9.2.5.1.5-5. What I had to do was fully purge hp-health and hp-snmp-agents, then install the older hp-health by running "apt-get install hp-health=9.2.5.1.5-5." and then install hp-snmp-agents again. The latest SNMP agents + the previous hp-health package seems to work fine. I'm going to hold hp-health for the time being.