lbolt errors

[david d_2]

I need help deciphering what device is causling this fault SCSI: Unhandled interrupt -- lbolt: 626, dev: cb004002

I am coming up with c0t4d2? There is no such device am I missing something? Here is a list of my controllers.

ext_bus 0 0/0/1/0 c720 CLAIMED INTERFACE SCSI C896 Fast Wide Single-Ended
ext_bus 1 0/0/1/1 c720 CLAIMED INTERFACE SCSI C896 Ultra Wide Single-Ended
ext_bus 2 0/0/2/0 c720 CLAIMED INTERFACE SCSI C87x Ultra Wide Single-Ended
ext_bus 3 0/0/2/1 c720 CLAIMED INTERFACE SCSI C87x Ultra Wide Single-Ended
ext_bus 4 0/3/0/0.8.0.110.0 fcparray CLAIMED INTERFACE FCP Array Interface
ext_bus 5 0/3/0/0.8.0.255.6 fcpdev CLAIMED INTERFACE FCP Device Interface
ext_bus 6 0/6/0/0 c8xx CLAIMED INTERFACE SCSI C1010 Ultra160 Wide LVD
ext_bus 7 0/7/0/0.8.0.108.0 fcparray CLAIMED INTERFACE FCP Array Interface
ext_bus 8 0/7/0/0.8.0.255.6 fcpdev CLAIMED INTERFACE FCP Device Interface

[TTr]

The controllers do not help in this case. The key value here is the "dev: cb004002" from the error. This is the major and minor number of the disk in /dev/rdsk directory listing. The "cb" is 231 and the 004002 is probably disk c0t4d0s2

[Prashanth.D.S]

Hi David,

Does it mean u dont have any such device in ioscan ?

Can u send me ..

#ioscan -fn

If this is a HDD you can check for read and write errors in cstm, by running the following commands.

#cstm
cstm>map <== check the hardware path of the device which is reporting lbolt, make note of the device number...
cstm>sel dev
cstm>info
cstm>il <== this will give you the complete information about read and write errors...

Any read & write errors replace the disk immediately.

Best Regards,
Prashanth

[david d_2]

Here you go;
root 0 root CLAIMED BUS_NEXUS
ioa 0 0 sba CLAIMED BUS_NEXUS System Bus Adapter (582)
ba 0 0/0 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
lan 0 0/0/0/0 btlan CLAIMED INTERFACE HP PCI 10/100Base-TX Core
/dev/diag/lan0 /dev/ether0 /dev/lan0
ext_bus 0 0/0/1/0 c720 CLAIMED INTERFACE SCSI C896 Fast Wide Single-Ended
target 18 0/0/1/0.4 tgt CLAIMED DEVICE
tape 0 0/0/1/0.4.0 stape CLAIMED DEVICE HP C5683A
/dev/rmt/0m /dev/rmt/0mnb /dev/rmt/c0t4d0BESTn /dev/rmt/c0t4d0DDSb
/dev/rmt/0mb /dev/rmt/c0t4d0BEST /dev/rmt/c0t4d0BESTnb /dev/rmt/c0t4d0DDSn
/dev/rmt/0mn /dev/rmt/c0t4d0BESTb /dev/rmt/c0t4d0DDS /dev/rmt/c0t4d0DDSnb
target 0 0/0/1/0.7 tgt CLAIMED DEVICE
ctl 0 0/0/1/0.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c0t7d0
ext_bus 1 0/0/1/1 c720 CLAIMED INTERFACE SCSI C896 Ultra Wide Single-Ended
target 1 0/0/1/1.0 tgt CLAIMED DEVICE
disk 0 0/0/1/1.0.0 sdisk CLAIMED DEVICE SEAGATE ST39204LC
/dev/dsk/c1t0d0 /dev/rdsk/c1t0d0
target 2 0/0/1/1.2 tgt CLAIMED DEVICE
disk 1 0/0/1/1.2.0 sdisk CLAIMED DEVICE SEAGATE ST39103LC
/dev/dsk/c1t2d0 /dev/rdsk/c1t2d0
target 3 0/0/1/1.7 tgt CLAIMED DEVICE
ctl 1 0/0/1/1.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c1t7d0
ext_bus 2 0/0/2/0 c720 CLAIMED INTERFACE SCSI C87x Ultra Wide Single-Ended
target 4 0/0/2/0.0 tgt CLAIMED DEVICE
disk 2 0/0/2/0.0.0 sdisk CLAIMED DEVICE SEAGATE ST39103LC
/dev/dsk/c2t0d0 /dev/rdsk/c2t0d0
target 5 0/0/2/0.2 tgt CLAIMED DEVICE
disk 3 0/0/2/0.2.0 sdisk CLAIMED DEVICE SEAGATE ST39103LC
/dev/dsk/c2t2d0 /dev/rdsk/c2t2d0
target 6 0/0/2/0.7 tgt CLAIMED DEVICE
ctl 2 0/0/2/0.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c2t7d0
ext_bus 3 0/0/2/1 c720 CLAIMED INTERFACE SCSI C87x Ultra Wide Single-Ended
target 7 0/0/2/1.2 tgt CLAIMED DEVICE
disk 4 0/0/2/1.2.0 sdisk CLAIMED DEVICE HP DVD-ROM 6x/32x
/dev/dsk/c3t2d0 /dev/rdsk/c3t2d0
target 8 0/0/2/1.7 tgt CLAIMED DEVICE
ctl 3 0/0/2/1.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c3t7d0
tty 0 0/0/4/0 asio0 CLAIMED INTERFACE PCI Serial (103c1048)
/dev/GSPdiag1 /dev/cul0p2 /dev/mux0 /dev/tty0p1 /dev/ttyd0p2
/dev/cua0p2 /dev/diag/mux0 /dev/tty0p0 /dev/tty0p2
tty 1 0/0/5/0 asio0 CLAIMED INTERFACE PCI Serial (103c1048)
/dev/GSPdiag2 /dev/diag/mux1 /dev/mux1 /dev/tty1p1
ba 1 0/1 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 2 0/2 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
tty 2 0/2/0/0 pci_mux0 CLAIMED INTERFACE PCI Serial (113f0868)
/dev/c2a1_lp /dev/diag/mux2 /dev/tty2a15 /dev/tty2b1 /dev/tty2b4
/dev/c2a3_lp /dev/diag/mux2_1 /dev/tty2a16 /dev/tty2b10 /dev/tty2b5
/dev/cua2a2 /dev/diag/mux2_2 /dev/tty2a2 /dev/tty2b11 /dev/tty2b6
/dev/cua2a4 /dev/mux2 /dev/tty2a3 /dev/tty2b12 /dev/tty2b7
/dev/cua2a5 /dev/tty2a1 /dev/tty2a4 /dev/tty2b13 /dev/tty2b8
/dev/cua2a6 /dev/tty2a10 /dev/tty2a5 /dev/tty2b14 /dev/tty2b9
/dev/cul2a2 /dev/tty2a11 /dev/tty2a6 /dev/tty2b15 /dev/ttyd2a2
/dev/cul2a4 /dev/tty2a12 /dev/tty2a7 /dev/tty2b16 /dev/ttyd2a4
/dev/cul2a5 /dev/tty2a13 /dev/tty2a8 /dev/tty2b2 /dev/ttyd2a5
/dev/cul2a6 /dev/tty2a14 /dev/tty2a9 /dev/tty2b3 /dev/ttyd2a6
ba 3 0/3 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
fc 0 0/3/0/0 td CLAIMED INTERFACE HP Tachyon TL/TS Fibre Channel Mass Storage Adapter
/dev/td0
fcp 0 0/3/0/0.8 fcp CLAIMED INTERFACE FCP Protocol Adapter
ext_bus 4 0/3/0/0.8.0.110.0 fcparray CLAIMED INTERFACE FCP Array Interface
target 9 0/3/0/0.8.0.110.0.0 tgt CLAIMED DEVICE
disk 5 0/3/0/0.8.0.110.0.0.0 sdisk CLAIMED DEVICE HP A6189A
/dev/dsk/c4t0d0 /dev/rdsk/c4t0d0
disk 6 0/3/0/0.8.0.110.0.0.1 sdisk CLAIMED DEVICE HP A6189A
/dev/dsk/c4t0d1 /dev/rdsk/c4t0d1
disk 7 0/3/0/0.8.0.110.0.0.2 sdisk CLAIMED DEVICE HP A6189A
/dev/dsk/c4t0d2 /dev/rdsk/c4t0d2
ext_bus 5 0/3/0/0.8.0.255.6 fcpdev CLAIMED INTERFACE FCP Device Interface
target 10 0/3/0/0.8.0.255.6.14 tgt CLAIMED DEVICE
ctl 4 0/3/0/0.8.0.255.6.14.0 sctl CLAIMED DEVICE HP A6189A
/dev/rscsi/c5t14d0
ba 4 0/4 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 5 0/5 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 6 0/6 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ext_bus 6 0/6/0/0 c8xx CLAIMED INTERFACE SCSI C1010 Ultra160 Wide LVD
target 11 0/6/0/0.0 tgt CLAIMED DEVICE
disk 8 0/6/0/0.0.0 sdisk CLAIMED DEVICE SEAGATE ST318453LC
/dev/dsk/c6t0d0 /dev/rdsk/c6t0d0
target 12 0/6/0/0.2 tgt CLAIMED DEVICE
disk 9 0/6/0/0.2.0 sdisk CLAIMED DEVICE HP 18.2GST318453LC
/dev/dsk/c6t2d0 /dev/rdsk/c6t2d0
target 13 0/6/0/0.4 tgt CLAIMED DEVICE
disk 10 0/6/0/0.4.0 sdisk CLAIMED DEVICE HP 18.2GMAM3184MC
/dev/dsk/c6t4d0 /dev/rdsk/c6t4d0
target 14 0/6/0/0.6 tgt CLAIMED DEVICE
disk 11 0/6/0/0.6.0 sdisk CLAIMED DEVICE HP 18.2GMAM3184MC
/dev/dsk/c6t6d0 /dev/rdsk/c6t6d0
target 15 0/6/0/0.7 tgt CLAIMED DEVICE
ctl 5 0/6/0/0.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c6t7d0
ba 7 0/7 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
fc 1 0/7/0/0 td CLAIMED INTERFACE HP Tachyon TL/TS Fibre Channel Mass Storage Adapter
/dev/td1
fcp 1 0/7/0/0.8 fcp CLAIMED INTERFACE FCP Protocol Adapter
ext_bus 7 0/7/0/0.8.0.108.0 fcparray CLAIMED INTERFACE FCP Array Interface
target 16 0/7/0/0.8.0.108.0.0 tgt CLAIMED DEVICE
disk 12 0/7/0/0.8.0.108.0.0.0 sdisk CLAIMED DEVICE HP A6189A
/dev/dsk/c7t0d0 /dev/rdsk/c7t0d0
disk 13 0/7/0/0.8.0.108.0.0.1 sdisk CLAIMED DEVICE HP A6189A
/dev/dsk/c7t0d1 /dev/rdsk/c7t0d1
disk 14 0/7/0/0.8.0.108.0.0.2 sdisk CLAIMED DEVICE HP A6189A
/dev/dsk/c7t0d2 /dev/rdsk/c7t0d2
ext_bus 8 0/7/0/0.8.0.255.6 fcpdev CLAIMED INTERFACE FCP Device Interface
target 17 0/7/0/0.8.0.255.6.12 tgt CLAIMED DEVICE
ctl 6 0/7/0/0.8.0.255.6.12.0 sctl CLAIMED DEVICE HP A6189A
/dev/rscsi/c8t12d0
memory 0 8 memory CLAIMED MEMORY Memory
processor 0 160 processor CLAIMED PROCESSOR Processor

[Prashanth.D.S · Accepted solution]

Hi David,

Lbolt errors are actually from c0t4d0 which is a tape drive connected to this system C5683A (suspect it should be a C5300 tape array a DAT 40 DDS4 module), suggestion would be to check ..

1. If there was any backup process running when this error reported.
2. Check if cable connected from server to drive
3. Check for stape and scsi patch level
4. If still issue persists get the drive replaced by logging a support ticket with HP.

Best Regards,
Prashanth

[Michael Steele_2]

Hi

The device format is: MMBBTLFF

Where : MM = Major number
BB = Bus number
T = Target
L = LUN
FF = Flags

ls -l /dev/rdsk/*|grep 004002

yields the cXtYdZ of the disk device.

[Michael Steele_2]

Prashanth.D.S

Help me out with this, I don't get your cstm procedure or your conclusion. Albeit, tape drive's are a very good guess, and c0t4d0 is a very good guess, yet I don't see any backup for this. By your formula I should be looking for c0t4d2 but this doesn't appear.

When I use cstm I don't use inforlog as it is not built for tracking errors the way logtool is.

David, please provide this report:

cstm<<-EOF
runutil logtool
rs
EOF

It's import that you include the start and end time in this report David, Thanks!

[david d_2]

Thanks for all your help.